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Befriending volunteer

As an Advocacy Volunteer you could provide support and representation to a lonely older person in Brighton & Hove.

Sign up to volunteer now 

What is the role?

To provide independent support and representation to enable older people to express their views, exercise their rights and explore and make informed choices.

What you will get out of it

  • It's a great way to make a real difference to someone's life
  • You'll be giving something to your community
  • You get to be part of Age UK Brighton & Hove's volunteer team
  • Training from Age UK Brighton & Hove

What is expected of me?

Some examples of what you may do are:

  • Receiving referrals from the Advocacy Manager and contacting clients to make appointment
  • Recording all relevant information and keeping the Advocacy Manager informed
  • Enabling the client to identify and express what they want to achieve regarding a specific situation or problem
  • Researching information relevant to the client’s circumstances or problems
  • Presenting and discussing this information with them, including their options and the implications of these options
  • Enabling client to identify a course of action
  • Enabling and empowering clients to act and speak for themselves
  • Giving help with letter writing
  • Where necessary, acting on client’s behalf and/or representing their interests to a third party by letter, telephone or in person
  • Completing records including a reflective record to inform discussion at supervision
  • Participating in supervision and team meetings, and training, and seeking advice and support where required
  • Collecting information to contribute to monitoring of the service
  • Offering feedback to contribute to the improvement of the service