Person Specification
Scams Awareness Support Worker

Applicants should be able to demonstrate that they:

a.	Have previous experience of working with older people and knowledge of older peoples’ issues and the challenges facing them.
b.	Have previous experience and up to date knowledge of scams and how they may affect older people
c.	Have the ability to design and deliver presentations to a wide range of groups and individuals.
d.	Have the ability to participate in community and service development work.
e.	Previous experience of working in partnership with statutory and other voluntary organisations
f.	Will behave with honesty, integrity and a commitment to the mission of Age UK Manchester including its equal opportunities policies.
g.	Can communicate simply and effectively, orally and in writing, with people from a wide range of backgrounds, able to understand their needs and to respond to those needs with sensitivity.
h.	Are professional, literate and numerate, and are proficient in the use of IT systems and programs.
i.	Are able to work under pressure as a team member with self-confidence, self-awareness and a sense of humour, and can contribute to a cheerful positive working environment, whilst maintaining the confidentiality inherent in the post.
j.	Are self-motivated, flexible in outlook, and able to provide relief cover as necessary.