Our Befriending service is funded by the Big Lottery Fund, providing support to people across the Bradford District including Allerton, Denholme,Thornton, Heaton, Queensbury and Manningham.

The service trains volunteer visitors to develop a 'professional' friendship with an older person to provide company and stimulation, and to feedback to the Coordinator any health or other concerns the client may have. 

The overall aim of befriending is to improve the quality of life for older people by promoting and enabling confidence and independence. We do not ask our volunteer visitors to carry out personal care, do weekly shopping or housework.

People are referred to the service by GPs and other health professionals, social workers and family members, we also accept self-referrals. 

Referral process

Referrals to our Befriending service can be made over the phone to our Befriending Project Co-ordinator, who will take a few details and arrange a home visit.

When service users have been matched with a volunteer visitor and a relationship is established, the Coordinator will make regular review visits to ensure everything is continuing successfully.

Volunteering with Befriending

  • Volunteer befriending enriches lives.
  • Volunteers gain valuable experience for careers in social work, nursing, home care and almost any career where good communication skills, patience and proof of ability to commit are valuable.  
  • Volunteer visiting is extremely rewarding and all our volunteers describe it as an experience they are very pleased to have had.  
  • Many retired people enjoy the role as it is perhaps totally different to their working life and provides structure and focus to their week.  
  • Age UK Bradford & District will pay any travel expenses.   
  • We ask all Befriending volunteers to commit to a minimum of 6 months service to allow the client time to enjoy a lasting and fulfilling relationship.  

It is important that all volunteers agree to participate in regular support meetings with the Project Co-ordinator and to feed back to a member of the Befriending team any concerns they may have following a visit.

We require all volunteers to complete an application form and provide two references (not from family members), we will then apply for a disclosure check for each volunteer after interview. 

The Befriending team will provide a full days Induction Training before visitors commence their role along with good ongoing support and training. 

The Befriending service hosts quarterly social events for volunteers so that they can discuss experiences, get peer support and form new friendships themselves. 


Aliya Anwar - Befriending Co-ordinator

Mandy Tennant - Befriending Assistant Co-ordinator 

Nazma Ahkbar -  Befriending Assistant Co-ordinator

Tel: 01274 391190 

Email: befriending@ageukbradfordanddistrict.org.uk