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Photo by Tilman Haerdle

Update on AUKB services

September 2020

Age UK Bristol is doing everything possible to support older people in Bristol during the coronavirus pandemic. In the early days of Covid-19 lockdown, we changed our services to provide support to people over the phone and with online activities and provided emergency help with shopping and prescription collection. We are now re-designing our services so we can support people to stay safe and well while Covid-19 is in the community.

Our office on Victoria Street and our Daytime Activities service at the Withywood Centre are currently closed to the public.

The range of support and services we can offer is likely to change often, based on the latest situation with the pandemic. To find out more about our current services, please call our Helpline on 0117 929 7537.

We are now working with over 30 partner organisations on the Support Hub for Older People. One phone call to our Helpline will put you in touch with all of the services offered by ourselves and our partners on the Support Hub. Together, we can help you with practical support, the chance to meet up by phone or online with others, activities and also emotional support. Visit the Support Hub webpage for more information.

We will re-open face-to-face services as soon as it is safe to do so. Please be patient in the meantime - the safety of all who use our services as well as our volunteers and staff is very important to us.

We will widely publicise and promote any new or re-opened services but in the meantime, please know that we are just a phone call away if you need us. We will always do everything possible to help you ourselves and where we aren’t able to, we will put you in touch with someone who can. Our aim remains to help make Bristol a wonderful place to grow older.
Do keep in touch with us - sign up to our social media and newsletters for the latest developments.

Thank you for your support

Support Hub for Older People

A new Support Hub for older people and their families to cope with the impact of coronavirus [COVID-19] in Bristol.

Active Together supports people living with early stage dementia to remain active.  Each volunteer is matched with a person living with dementia with whom they share an interest. Each matched pair goes out regularly and participate in a shared interest or activity – current outings include cycling, meditation classes, visiting galleries and simply going for a walk and a cup of tea.

Volunteers receive training and ongoing support and expenses are covered. We are currently recruiting volunteers for this rewarding role – if you are interested in volunteering please go to the Volunteer with us page and download a role description and an application form. 

If you know someone living with dementia who would like an Active Together volunteer to go out with please contact Clare Havard on 0117 440 4303 or email


Thank you to the Postcode Community Trust, and the People's Postcode Lottery players! This project has been made possible by an award from Postcode Community Trust, a grant-giving charity funded entirely by players of People’s Postcode Lottery.

To find out more about the Postcode Community Trust, visit 

To find out more about the People's Postcode Lottery, visit