Age UK Bristol uses cookies to ensure that we give you the best experience. By continuing to use this site, you are agreeing to our policy. To read more about how we use cookies and how you can control them read our privacy policy
Skip to content

Below you will find a list of useful resources to help support you through the coronavirus pandemic. We have listed links to organisations and websites where you can access different kinds of support. Click on each of the subheadings to view each list.

You can also call our Support Hub on 0117 929 7537 and one of our team can talk you through the support that is available to you. We can answer your queries or concerns relating to coronavirus, or changes to your circumstances due to the currect restrictions. 

Where to find official advice

Here you will find links to the government and NHS websites, as well as advice available in easy-to-read and audio formats.

Age UK

Click the button below to visit the Age UK national website for information about coronavirus (COVID-19), or to read advice and guidance on face coverings, including what is a suitable face covering, why and where you have to wear one, and who is exempt from wearing one.

Visit Age UK - Information about coronavirus (COVID-19)

Visit Age UK - Face Covering Guidance



EasyRead Info provides information about coronavirus and the terms used in an accessible and easy-to-read way. Click on the button below to visit their website.

Visit EasyRead


Government Advice

Advice from the Government on how to manage if you're staying at home. Click the button below for the latest advice.



Inclusion North

Talking audio version of easy-to-read information on coronavirus.

Visit the Inclusion North website


NHS Advice

For the latest advice, please visit the NHS website.

Visit the NHS website


NHS Online Service

Get advice from the NHS on what to do if you think you may have symptoms of, or been exposed to, coronavirus (COVID-19).

Visit NHS 111 Online

Looking After Yourself and Others

Here you will find links to where you can seek mental health support, wellbeing support, and Bristol City Council's Care Direct

Anxiety UK

Anxiety UK is a charity providing support if you have been diagnosed with an anxiety condition.

Visit Anxiety UK


Care Direct

Bristol City Council’s Adult Health and Care department provides lots of help and advice on care and support for adults in Bristol. You can also apply for a care assessment through their online form or by phone. Find out more about their services below by clicking on the button below to visit the Bristol City Council website.

Visit Care Direct


Community Access Support Service 

Community Access Support Service (CASS) have produced a 'What is grief' booklet for information about grief, and where to get help if you are struggling. 

Visit the CASS website

Visit the page to download the booklet


Cruse Bereavement Care

Cruse is the largest bereavement charity who provide free care and bereavement counselling to people suffering from grief. Click on the button below to visit their website.

Visit Cruse


Bristol Mind

Bristol Mind is a mental health charity who run an emotional support helpline, a trans+ and non-binary helpline, a mental health Information and Signposting line, and an Outreach Advocacy service. Click on the button below to visit their website.

Visit Bristol Mind

Support with Loneliness and Isolation

Here you will find links to several telephone befriending services. You can also call our Support Hub to be referred for these as well as our own small-scale telelphone befriending service.

Call In Time - Telephone Befriending

Age UK's Call in Time is a free national telephone friendship service for people 60 and over. You can apply online yourself, or refer someone else.

Telephone befriending


Independant Age

Advice and Support for older people, including a helpline and telephone befriending.

Visit Independant Age


The Silverline - Telephone Befriending

The Silver Line is a free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Telephone befriending

Support for Specific Conditions

Here you will find an alphabetised list of organisations that provide support and advice for a range of specific conditions.

Alzheimer's Society

Alzheimer's Society is a charity that provides information on dementia, inclduing factsheets and helplines.

Visit Alzheimer's Society


Arthritis Action

Advice, ideas and tips on how to stay well and continue managing arthritis while self-isolating including; Pain management, at-home exercise videos, diet information, mental health directory.

Visit Arthritis Action


CfD - Centre for Deaf and Hard of Hearing People

CfD have put together a list of links to useful sources of information and support related to Coronavirus for the Deaf and Hard of Hearing community.



Deafblind UK

Deafblind UK is a charity supporting people with combined sight and hearing loss. They can give some parctical help about how to look after yourself, as well as emotional support if you find yourself more isolated than usual.

Visit Deafblind UK


DEEP - The UK Network of Dementia Voices

Dementia Engagement and Empowerment Project. Visit their website for great resources for people living with dementia including cooking videos, audio recordings, ‘virtual cuppa sessions’, and more.

Visit DEEP - The UK Network of Dementia Voices


Dementia Wellbeing Service

This is a Bristol run service supporting people living with dementia.

Visit the Dementia Wellbeing Service


Hidden Disabilities 

Be visible when you want to be

Wearing the Hidden Disabilities Sunflower discreetly indicates to people around you including staff, colleagues and health professionals that you may need additional support, help or a little more time.

Visit the Hidden Disabilities Store


Macular Society

Macular Society provide free information and support to people with macular conditions and their family and friends. They help people with everything from information about diagnosis and treatment to advice about managing everyday tasks with a macular condition to dealing with the emotional impact of sight loss.

Visit Macular Society


Melanoma Focus

A national charity dedicated to providing a comprehensive source of information for public and professionals alike, as well as supporting education and promoting research about melanoma. Visit their website for more information, or for their Melanoma Helpline.

Visit Melanoma Focus


Relay UK

Relay UK brings relay services for deaf, hard-of-hearing, and speech-impaired people right up to date with the latest app technology. Visit their website for more information.

Visit Relay UK


RNIB - Royal National Institute of Blind People

The RNIB is one of the UK’s leading sight loss charities and the largest community of blind and partially sighted people. Visit their website for more information. You can also view or download a guide on supporting others with sight loss during the coronavirus pandemic by clicking the link below.

Click here to view the Helping you to help others with sight loss during coronavirus PDF

Visit the RNIB website


Vision West of England

Supporting Blind and Partially-Sighted People across Bristol, Bath, South Gloucestershire and Wiltshire. Vision West of England provides information, advice and guidance services over the phone and email, as well as guidance on how to use accessible technology and more.

Visit Vision West of England


Staying active at Home

Here you will find links to several sources of at-home excercise videos and guides. For non-digital activities, or to find out more about Age UK Bristol's virtual activities, call the Support Hub or sign up as a FAB member (free) by clicking here.

Active Ageing Bristol

Active Ageing Bristol is working with The Support Hub to support older people to be active and healthy at home during the coronavirus outbreak. Visit the website to view a list of resources of home-based and virtual activities.

Visit Active Ageing Bristol website


Public Health England

A booklet developed to support older people and those who are shielded to be active and healthy at home, from Public Health England, Sport England, and the National Lottery Community Fund. Click on the link below to view and download the PDF.

View the Active at Home booklet


We Are Undefeatable

We Are Undefeatable is a campaign supporting people with health conditions to be active through the ups and downs, celebrating every little victory. Visit their YouTube channel for a wide variety of at-home excercise videos, from beginner to higher level, seated excercise to standing, cardio to relaxation.

Visit the We Are Undefeatable YouTube channel