Our Information & Advice team offer advice on welfare benefits debt and money, housing, accessing services, charitable grants and supporting you with arranging Lasting Power of Attorney and later life planning.
If you or a loved one are going through a life changing event such as; a bereavement, retirement or redundancy, relationship separation, a change in your finances, a change in your care needs, your housing is no longer suitable for your needs, you need adaptations to your current home to make it more comfortable, a deterioration in your health or a reduction in your mobility, feeling isolated or lonely and would like to socialise more, our team can help you adjust and manage this impact on your day-to-day life. The Building Resilience Programme can help you with any issue you feel is causing a change in your life - our experienced team is here for you!
Debt and Money Advice Sessions
Our Information & Advice Team, with help from funders The Hampstead Wells and Camden Trust, are here to offer advice about money and benefits, such as debt advice and helping you to negotiate with creditors. They will be hosted at two locations on multiple days.
Abbey Community Centre, 222C Belsize Rd, London NW6 4DJ. To book a session at Abbey Community Centre please call: 020 7624 8378.
Henderson Court Hub, 102 Fitzjohn's Avenue, Hampstead, NW3 6NS, 10am, 11am & 12pm slots. To book a Henderson Court session please call: 020 7239 0400.
Age UK Camden Charity Boutique
- 53 Leather Lane, London, EC1N 7TJ
With help from funders The Hampstead Wells and Camden Trust, our I & A Team are here to offer advice about money and benefits, such as debt advice and helping you to negotiate with creditors. They will be hosted at two locations on multiple days.
Abbey Community Centre, 222C Belsize Rd, London NW6 4DJ. 10am, 11am, 12pm, 2.30pm, 3.30pm & 4.30pm slots:
Henderson Court Hub, 102 Fitzjohn's Avenue, Hampstead, NW3 6NS. 10am, 11am & 12pm slots:
Our new sessions for 2022 will be coming soon. Visit back for upcoming dates .
Scams Prevention and Support
As the new year gets well under way, this is usually the perfect time for those pesky scammers to make their move. Whether it's an email suggesting the best 'weight loss supplement' or a letter pretending to be the NHS asking you to pay for your COVID-19 vaccine, our Information & Advice team are here to help you.
The team will be providing 1-1 support for anyone aged 50+ who have concerns about scams, have been a victim of a scam or would like some tips on how to avoid them. We know that scams are continually on the increase and evolving, and we aim to make you feel more confident and better equipped to recognise a scam.
We will also be offering and delivery group talks and presentation across Camden to organisations supporting older people such as community groups, social groups and sheltered housing schemes. If you or anyone you know has any concerns around scams, please contact Ann-Marie on firstname.lastname@example.org who will arrange a talk or visit with yourself.
Worried about abuse?
If you suspect that you or someone you know is being taken advantage of or suffering from some form of abuse, please contact us:
Phone: 020 7837 3777
You can also find more information on Age UK's website.
- By phone: 020 7837 3777, 10am-4pm, Monday to Friday
- By email: email@example.com
- At our office: Once we have been advised that it is safe to resume face-to-face appointments, these last approximately 45 minutes, and give you an opportunity to see one of our trained advisers. Some issues may require a double appointment. Book by calling, emailing or dropping in to arrange an appointment.
- Self-help: client access to telephone (Wednesdays from 10am-4pm) with staff on hand to help if needed.
- Home visits: these are for people who are housebound and unable to leave their homes.
- Outreach: information sessions at the locations below. Booking is essential, so please call 020 7837 3777.
Free booklets and online information
Age UK National produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website.