Our Dementia Advice Service exists to help people living with dementia or memory loss and their carers by providing home visits to discuss any information queries, find services to suit individual’s needs and promote home safety.

Our Dementia Advisors deal with a wide range of issues, from helping to find practical support to completing benefit claim forms.  The aim of the service is to support people to live independently at home for as long as possible and to improve quality of life at every stage of the dementia journey. 

Our Dementia Advisors are employed by Age UK Cheshire.  They will never call unannounced and will always book an appointment in advance.  All members of staff carry identification badges around with them that can be seen at any time. 

The Dementia Advisor Service is a free service which works in partnership with the Alzheimer's Society.  In the West of the county the service is jointly commissioned by Western Cheshire Clinical Commissioning Group and Vale Royal Clinical Commissioning Group.  South Cheshire Clinical Commissioning Group commission the service in the East.  

Our Advisors aim to build up a rapport with clients and their carers and can offer several home visits over the course of time to suit the individual.  Some of the services our Home Visitor can offer, include: 

  • Help to access local services such as private care, befriending services, day/lunch clubs
  • Information on a wide range of topics including aids and adaptions, powers of attorney, planning for the future
  • Help to apply for disability benefits
  • Advice on a range of welfare benefits
  • Details on local carer's support services
  • Help to seek a diagnosis of dementia   


Contact Us

For enquiries in Cheshire East and Cheshire West, please contact us on 01270 219481. anita.yoxall@ageukcheshire.org.uk

Further information