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Information & Advice Volunteering

Last year we helped people receive the benefits they are entitled to, this can often mean the difference between heating or no heating, eating a warm meal and staying independent.

We are searching for Volunteers across Cornwall who can support our team to provide free, confidential and independent information on a wide range of subjects including:

  • Welfare benefits
  • Consumer problems and rights
  • Housing options
  • Health
  • Care at home
  • Residential care
  • Family and personal matters
  • Accessing local services

We can help complete forms (e.g. Blue Badge, Housing/Council Tax Support etc. etc.), make telephone calls and write letters if needed.

If we are unable to help you, we will put you in touch with someone who can.

About the role

You will be providing support to clients to fill in and complete forms. Some experience of filling in forms can be an advantage, but new Volunteers will be provided with training and shadowing until they feel confident. If you want to talk about this role in more detail, please contact Anne Nicholls on 01872 266388

When: Monday to Friday

Locations: Truro, Liskeard, Torpoint, Saltash, Launceston, Bodmin, Callington, St Austell, St Ives & Redruth

Start Date: Now

Hours: As many as you can give

DBS & references are required for all our Volunteer roles

Apply today

You can apply online by clicking this link or contacting our Helpline on 01872 266383 - or via email on