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Giving information and advice

Information and advice is one of our key services.  

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What will you do?

We train our volunteers so that they can deal with clients in person or by telephone, give information and advice about the services we can offer, some volunteers may also be able to offer help with completing forms for the benefit checks.

What you will get out of it?

  • It's a great way to make a real difference to someone's life
  • You'll be giving something to your community
  • You get to be part of Age UK County Durham's volunteer team
  • Volunteers tell us they find working with us is really rewarding

What is expected of me?

Our volunteers time commitment can vary depending upon their role.  This could mean they work with us on a daily, weekly or monthly basis.  We encourage volunteers to stay with us for a minimum period of six months or the duration of the project they are involved in, to make full use of the training and support offered.