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Coronavirus Service Update

Published on 06 May 2020 02:33 PM

We would like to assure you that we remain committed to assisting older people live independently in these difficult times and beyond.

We are closely following government guidelines during the Coronavirus pandemic and, unfortunately, this has meant suspending services that take place in any type of group setting. However, for other important services which normally involve face to face contact, we have adapted our ways of working to ensure they continue.

Our services are as follows and, other than Home Support, open to new and exisiting clients.

Information and Advice

Including guidance on Coronavirus, local services and support, benefits and entitlements, accessing social care etc..

Telephone: 02476 231999 between 10am and 3 pm Monday to Friday or email

Befriending Service

Overcoming loneliness is a major issue at this time and we are providing regular phone contact to over 70s living in isolation.

For full information phone 01926 458113 or email 

Counselling Service

This is available via telephone or video link to over 65s in Warwickshire or their carers experiencing emotional issues, stress and anxiety.

For full information phone 01926 458112 or email

Dementia Wellbeing Service

Is providing regular telephone contacts to clients with a dementia diagnosis and their carers, referred by Warwickshire County Council or privately funded. Guidance is also available to carers on coping strategies, activity resources and dementia advice.

For futher information phone 07881 824468 or email

Money Management Service

Through Appointeeship and Deputyship this service supports the management of personal finances to those people lacking the capacity to do so. Referrals to this service are direct through Adult Social Care.

Home Support Services

This is a prioritised and personalised service covering shopping and meal preparation and is available to exisiting clients only.

Social Prescribing Services

Continue to work with GP practises in Coventry, North Warwickshire, Nuneaton and Bedworth to assist their patients identify and access support and services, normally by phone. Referrals to this service are direct through GP surgeries and multi-disciplinary teams, (such as district nurses) only.

Hospital Social Prescribers

Are working with Warwickshire hospitals providing a telephone service to advise and assist in-patients organise the support they require after discharge. Referrals to this service are direct through Adult Social Care and Warwickshire hospitals only.

For any further information, please contact us on 02476 231 999 or email