We use cookies to give you the best experience. By continuing to use this site, you are agreeing to our policy. Read more about how we use cookies and find out how you can change your browser's cookie setting
Skip to content
Please donate

Check in and chat volunteer

What is Check in and chat?

We're currently providing a check-in-and-chat telephone service which is aimed at the over 70s in Wales who live alone. We’re flexible with the criteria, so some of the calls are to people who haven’t reached 70 or who don’t live alone, but feel they need the reassurance of a check-in call.

The initiative is helping to provide some reassurance to older people, answer basic queries and link people to local services and support during the Coronavirus outbreak.

In March, we were all advised to self-isolate as much as possible to help protect us from the virus. This is particularly important for people over 70 and those with underlying health conditions because they are at higher risk of developing more severe symptoms if they become infected. Subsequently those identified at greatest risk have been sent ‘shielding letters’ and asked to self-isolate for 12 weeks.

Even though the lockdown has been eased slightly, it remains an anxious time for many older people, especially those living alone who may not have anyone to share their concerns. Others may just want to have a chat about what they saw on television last night. This initiative is helping older people cope with some of the challenges arising from the Coronavirus outbreak.

We provide calls, daily, weekly and any frequency in between depending on what the individual tells us they need.

We're currently looking for volunteers to help with making these calls. If you'd like to volunteer for this service, and can commit to at least one day per week, please complete the volunteer interest form and return it by email to volunteer@agecymru.org.uk or by post to Age Cymru, Mariners House, Trident Court, East Moors Road, Cardiff CF24 5TD.

Become part of our story

Sign up today

Back to top