Newport Housing Support Service (Lighthouse 55+)

Age Cymru Gwent
12 Baneswell Road
Newport
NP20 4BP
United Kingdom

Email: newport.gateway@newport.gov.uk
Telephone: 01633 235201

Lighthouse 55+ is a housing-related support service for people aged 55 and over. To be eligible, you must live in Newport and experience difficulties of a housing nature.

How we can help

We provide information and person centred support to assist with your housing issues such as:

• Crisis intervention for potential eviction or repossession.


• Support with housing options, finding alternative and suitable accommodation or homelessness.


• Support to tackle financial issues, maximising income, payment plans, budgeting and claiming welfare benefits.


• Support with communicating with agencies and professionals. For example, housing providers, legal services, Department of Work and Pensions.


• Life skills to help with maintaining your home.


• Obtaining aids and adaptations to assist you remaining independent in your home.

About This Service

The service is delivered in partnership between Newport City Council (Supporting People) and Age Cymru Gwent; it operates Monday to Friday, is free of charge and confidential.

Lighthouse 55+ support is provided independently by trained and experienced Housing Support Workers who are employed by Age Cymru Gwent.

Referrals for professionals

If you are a professional, you can make a referral for someone else using the HS1 form. Once completed, please email the form to newport.gateway@newport.gov.uk

Refer yourself

To refer yourself please complete the HS2 form. Once completed, please email the form to newport.gateway@newport.gov.uk

Or if we have consent we can in certain circumstances make contact and take a referral over the telephone – (Please note this is not a matter of course due to team capacity)