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Check in and chat

Due to the launch of our new telephone befriending service, Friend in Need, we're no longer accepting requests for this service. Please request a friendship call from our Friend in Need team. 

Please visit our Friend in Need hub or call us on 08000 223 444.

Age Cymru is offering a check-in-and-chat telephone service for the over 70s in Wales who live alone.

The service continues to provide some reassurances to older people, answer basic queries and link people to local services and support during the Coronavirus outbreak.

We have all been advised to self-isolate as much as possible to help protect us from the virus. This is particularly important for people over 70 and those with underlying health conditions because they are at higher risk of developing more severe symptoms if they become infected.

These are potentially difficult times for many older people, especially those living alone who may not have anyone to share their concerns. Others may just want to have a chat about what they saw on television last night. Hopefully, this initiative will help older people cope with some of the challenges arising from the Coronavirus outbreak.

Anyone over 70 in Wales can register free of charge, to receive a regular telephone call from us in either English or Welsh. All you have to do is call Age Cymru Advice on 08000 223 444 or send us an email - please ensure you include the following information in your email. This will help us deal with your registration more efficiently.

  • Name
  • Address
  • Telephone number
  • Please let us know if you're over 70
  • Do you require a call in Welsh or English
  • An emergency contact - who do you want us to contact in an emergency
  • Password - our staff member will say your chosen password at the start of every call to give you peace of mind this is a genuine call. 

We'd like to thank Metro Bank and Thomas Carroll staff for volunteering to support us with our calls.

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