Information and advice

Age Cymru Powys provide a free, confidential information and advice service for older people and their families living in Powys.

Our experienced, friendly advisers offer information and advice on a wide range of topics including welfare benefits, housing options, community care, consumer issues and local services and support. We work with lots of agencies and charities. 

We know that the benefits system can be complicated and difficult to understand. Our Information and Advice team are here to help. We can complete a benefits check for you to make sure you're getting the benefits you're entitled to and provide assistance with completing forms.

Forms we can help with 

Attendance Allowance



Pension Credit

Blue Badge Form

Telephone advice 

Newtown Office  Monday, Tuesday, Thursday or Friday morning, 9am to 12.30pm.

01686 623707

Llandrindod Wells Monday to Thursday or 9am- 12.30pm, Friday morning, 9am to 11.30pm.

01597 825908

If your enquiry is outside these times, you can leave a message on our answer machine and we will call you back or you can contact the national Age Cymru Advice Line on 08000 223 444.

Office Drop in/Appointments 

You can drop in to our Newtown office at Parkers Lane, Newtown, Powys, SY16 2LT Office Monday, Tuesday, Thursday or Friday morning, 9am to 12pm.

You can drop in to our office Llandrindod Wells office, Marlow, South Crescent, Llandrindod Wells, Powys, LD1 5DH Wednesday morning at 9.30am to 12.30pm.

At all other times by appointment only

You can also visit our advisers at one of our community outreach locations. Please contact us for dates and times.

Home visits If it would be diffuicult for you to visit us, we will visit you at home for certain types of advice that cannot be provided over the phone. For example we regularly visit people to complete welfare benefits application forms.  If you require one of these please get in touch with your nearest office.

Contact us

Newtown Office Telephone: 01686 623707 or send us an email

Llandrindod Office Telephone: 01597 825908 or send us an email 

Find out more about us

Our services

About Age Cymru Powys