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Do you feel alone with a problem and don’t know where to turn? 

Are you facing a life-changing decision?  

Are you finding it difficult to get your voice heard?

We are here for you.

woman laughing

We offer a free, independent and confidential advocacy service for those aged 60+ living in Powys.

What is advocacy? 

Independent advocacy is all about making sure that your voice is heard when you are facing life-changing decisions. 

Sometimes we all need someone in our corner. Advocacy supports you to speak up for yourself and have your rights observed.

An advocate represents an ally for a vulnerable individual; they may be the only individual in that person’s life who is on their side.

We will support you until either your problem is resolved or you no longer need assistance.


How can we help?

Our Advocacy Service is free, independent and confidential and available to those aged 60 and over living in Powys.

We can visit you at home, in a residential home, hospital, or at a  location safe for you. We can help you, or someone you know, to:

  • Access support through the social care system.
  • Get continuing health care funding.
  • Decide whether you should move into residential care.
  • Get home from hospital and be involved with the discharge  planning process.
  • Support your wishes and rights in regards to residential care.
  • Raise concern about how you are being treated.

Support for you...

  • We can represent you and accompany you to appointments with other professionals.
  • We can help you access services, information and  benefits to which  you may be entitled.
  • We can assist with challenging decisions and making complaints. 

Contact us for more information

If you think our advocacy service may be useful for you, or for someone you know, please call us on 01686 623707 for North Powys or 01597 825908 for South Powys.

Opening times - North Powys - Newtown office

  • Office Drop-in - Tuesday mornings - 9am - 12noon.
  • No appointment is needed to drop into our Newtown office on a Tuesday morning to see an advocate. This is on a first come, first served basis. Additional appointments can be arranged as necessary. All other times by appointment only.
  • Address: Age Cymru Powys, Warehouse Office, Parkers Lane, Newtown, Powys SY16 2LT

Opening times - South Powys - Llandrindod Wells office

  • Office Drop-in / Appointments - Monday mornings - 9am - 12noon.
  • No appointment is needed to drop into our Llandrindod office on a Monday morning to see an advocate. This is on a first come, first served basis. Additional appointments can be arranged as necessary. All other times by appointment only.
  • Address: Age Cymru Powys, Marlow, South Crescent, Llandrindod Wells, Powys LD1 5DH


Getting your voice heard

“Just to say thank you to all the team. It’s a great comfort to know there are people ‘out there’ to call upon in times of need.”

(Advocacy client)


Independent Professional Advocacy is a service that can support someone to participate fully in decisions about their well-being and ensure that their views, wishes and feelings are heard, respected and taken account of.

Advocacy supports people to have their rights upheld, to express their views and opinions, to make decisions about things that affect them, and if necessary to represent people's views at meetings.

Age Cymru Powys fully-trained Independent Advocates can:

  • Support with needs assessments.
  • Support with care and support planning.
  • Support with care reviews.
  • Support with safeguarding enquiries and reviews.
  • Assist people to explore their options.
  • Empower people to make their own decisions.

Contact us

For more information regarding Independent Advocacy, please do get in touch.