23/3/20 - Due to the outbreak of COVID-19 (Coronavirus), our Careline calls are still going ahead but with a limited team available. We hope they will be back to full cacpacity as soon as it is safe to do so.
Careline is a telephone befriending service for people living in Erewash. Older people will receive regular telephone conversations to monitor health and wellbeing.
"Chatting to the Careline staff makes my day and leaves me feeling that someone cares and that I'm wanted."
Careline also provides social and emotional support to older people who are isolated or lonely and who want to maintain their independence. The service provides access to a wide variety of preventative information and support.
Who is it for?
- people living in the Erewash area
- older people who feel isolated
What are the benefits?
- Older people feel less isolated and more engaged with their community
- Older people have contact with a wide variety of preventative information and support
- Older people receive essential monitoring support to maintain independence
- Carers are supported and receive respite – especially long-distance carers
How do we do it?
Anyone can refer themselves or someone else to the Careline. Referrals are also encouraged from social workers, GPs VCS agency, carers and relatives.
People will be contacted by telephone by a volunteer who will arrange regular contact.
How much does it cost?
No charge for this service.
If you have any concerns about whether an older person, or yourself, is being abused or neglected, please see our safeguarding adults page for help. We are committed to preventing the abuse and neglect of vulnerable adults.