Skip to content

Service Manager, Community Engagement

In March 2024 we published our ambitious five year strategy which set out our plans to make East London a place where people age well, and where older people live happy, healthy and fulfilled lives. We are now looking for someone with operational expertise and experience in older people’s community-based activity programmes to join our team and lead the day-to-day delivery of our activities programme.   

Delivered across the three richly diverse London boroughs of Hackney, Tower Hamlets and Newham our Community Engagement programme currently includes:  

  • Exercise classes to help maintain and develop fitness, strength and mobility to prevent falls and promote wellbeing (e.g through the provision of chair-based yoga and walking groups) in our centres and at outreach settings.  
  • Social activities and events giving older people the opportunity to meet and connect in our centres and in outreach settings.  
  • Health talks and learning events providing older people with the information ad knowledge they need to remain healthy and independent. 
  • Lunch clubs providing healthy, warm and affordable meals as well as social connection.  
  • Digital inclusion supporting older people using digital devices and getting online. 

We are able to demonstrate meaningful impact with 97% of people who use our services telling us that they feel better connected to their community and 96% stating that they are maintaining a good level of physical independence as a result of the programmes we deliver.  

This is a new role which will consolidate our community engagement activity across all delivery venues to build efficiency, generate continual development and ensure that, no matter where an older person engages with our offer, they receive a gold standard service. 

We particularly welcome applications from people from the Global Majority, who are currently underrepresented at more senior levels in our organisation. We are committed to building a diverse and inclusive workplace where everyone feels valued and supported.  

Job Details 

Job Title Service Manager, Community Engagement
Contract

This contracted post is 35 hours per week.  We welcome application for flexible working including reduced hours and other flexible working arrangements.
Salary

This is a Grade 5 role with salary starting at £37,580 and rising to £40,670.  Plus 5% employer pension contribution. 

 

Application Pack

Please download the full application pack here, including key tasks and the person specification.

How to Apply

Please click here to fill in the application form: APPLICATION FORM

If you have issues with the application form please contact us at recruitment@ageukeastlondon.org.uk

Recrutiment Timetable 

Deadline to receive applications: 11.59pm Tuesday 02nd December 

1st stage interviews (online): 09th December.  

2nd stage interviews (in person at one of our community venues): 17th December 

Have any questions? If you want to find out more about the recruitment process or the role, please contact Larissa Howells, Director of Services/ Deputy CEO by emailing on: larissa.howells@ageukeastlondon.org.uk