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Provides support for people who have been, or are vulnerable to being, scammed.

Anyone can fall prey to a scam, regardless of age, gender, education or economic background. The average age of victims is 74 as criminals tend to target older and often more vulnerable members of society. Scammers are organised, predatory criminals who gain trust to exploit and steal money. Over a three month period victims of scams in Sussex lost an average of £23,000 each.

How the service works

A co-ordinator will speak to the concerned person and agree an individual support plan designed to meet their needs.

This includes support through:

  • Home visits
  • Telephone advice
  • Face to face support from a volunteer
  • Tips on handling cold calls
  • Benefits advice
  • Local group discussions
  • Updates on scams in your area
  • Help to access other services

Who can use this service?

This free service is for residents of East Sussex.

Accessing the service

Referrals can be made by people affected by scams or friends, relatives and professionals.


  • If it sounds too good to be true it probably is
  • Never send money or give any money to anyone you don't know
  • Check people are who they say they are
  • Don't share your personal information
  • Make decisions in your own time
  • If in doubt phone a relative, friend or Sussex Police on 101

For more information