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In response to the current crisis Age UK East Sussex have launched our:

Community Emergency Response Team (CERT)  01273 476 704


The CERT service is offering shopping and pharmacy prescription deliveries and a telephone befriending service to help support older more vulnerable people in East Sussex during this crisis.    

          Call 01273 476 704  to be directed to the relevant team

CERT Team Red Car CERT H-Vi Vests CERT Van

Fancy a chat?

These are very lonely times especially in isolation, so if you fancy a chat with one of our friendly volunteers please call 01273 476 704 and one of our team will match you with one of our lovely volunteers and they can then call you once a week for a good chat. All calls are directed from our main switchboard, so no personal numbers will be given out to protect both yours and our volunteer's privacy.

Struggling to get your shopping delivered?

We are offering a shopping delivery service like an online shopping order. Call us to give us your shopping list and you will be given a delivery date and then a phone call before our driver arrives on that day. Payments for your shopping are taken over the phone by credit/debit card (no cash payments can be handled). The driver will deliver to your doorstep and then stand at least 2 meters away whilst waiting for you to come to the door to collect your delivery.

Do you need your medication delivered?

In the same way as our shopping service you can call us with your pharmacy details and when we can collect your medical prescription. One of our volunteer drivers will collect your prescription and deliver it to your doorstep and then stand at least 2 meters away whilst waiting for you to come to your door and collect your medication delivery.

      All of these services are volunteer based and free to use

We do ask though that if you are able to and would like to make a voluntary contribution to help us to continue helping people it would be greatly appreciated, but it is completely voluntary.

Coronavirus Appeal Logo


Price of a coffee appeal logo

CERT Video

Watch our Community Emergency Response Volunteers in action on our short video...

CERT Volunteers

We are still looking for more volunteers to help with our CERT Service either in a telephone befriending role or to pick up and deliver shopping and prescription medications. If you would like to help please call the above number or go to our CERT Volunteer Page to find out more...