With an increase in the cost of energy bills lots of people are struggling to cover the cost of heating their homes. For older people it is important for their health to keep homes warm during the colder months.
If you’re worrying about how to afford your energy bills this winter our Information and Advice Service can provide practical advice on reducing your heating costs and can also check to see if you are eligible for certain benefits, grants and support available, and help you apply.
Help with Heating Costs
Winter Fuel Payment An annual payment to help with heating costs.
Warm Home Discount A one-off payment for eligible customers to help those living on a low income or pension.
Cold Weather Payment Extra money for people recieving certain benefits during cold weather.
Help from your Energy Supplier
You can ask your energy supplier if you can go onto the Priority Services Register
You might be able to get extra help and support from your energy supplier by signing up to the Priority Services Register. You can sign up if you're a pensioner, disabled or sick, or if your energy network considers you 'vulnerable'. Visit Ofgem for more information on eligibilty for this service. Click below...
For More Information
Opening hours are:
Monday to Wednesday 10am – 3pm
For help outside these hours call the national Age UK help line on 0800 678 1602. Open 8am - 7pm, 365 days a year