With an increase in the cost of energy bills lots of people are struggling to cover the cost of heating their homes. For older people especially, it is so important for their health to keep homes warm during the colder months.
If you’re worrying about how to afford your energy bills this winter our Information and Advice Service can provide practical advice on reducing your heating costs and can also check to see if you are eligible for certain benefits, grants and support available, and help you apply.
Winter Grant Scheme
Winter Grant Scheme - £70 grant for those living in financial hardship, to help with the cost of food, energy and water bills and other associated costs.
Help with Heating Costs
Winter Fuel Payment An annual payment to help with heating costs.
Warm Home Discount A one-off payment for eligible customers to help those living on a low income or pension.
Cold Weather Payment Extra money for people receiving certain benefits during cold weather.
Help from your Energy or Water Supplier
You may be eligible for extra help and support from your energy or water supplier, including in the event of an emergency, via the Priority Services Register.
You will need to contact your energy or water supplier to be registered on the Priority Services Register. The service is free of charge and is available if you are of pensionable age, in a vulnerable situation, living with dementia, have a disability or communication needs, or are living with a serious or chronic illness.
Click here for an informational video on the Priority Services Register, or click below for more information from Ofgem.
For More Information
Opening hours are:
Monday to Wednesday 9.30am – 4.00pm
For help outside these hours call the national Age UK help line on 0800 678 1602. Open 8am - 7pm, 365 days a year