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Age UK Enfield no longer provides scams advice and support through this programme. 

Unfortunately this pilot programme is no longer running as the funding ended at the end of January 2019.

Can Age UK Enfield still help?

Even though we no longer deliver our scams awareness programme, Age UK Enfield still offers advice and support on a range of topics that may help address your needs.

To find out more please contact the Information & Advice team at:

Age UK Enfield

John Jackson Library, 35 Agricola Place, Bush Hill Park, Enfield, EN1 1DW

Tel: 020 8375 4120/4118

Email: customerservices@ageukenfield.org.uk

Age UK “Avoiding Scams” Information Booklet

https://www.ageuk.org.uk/globalassets/age-uk/documents/information-guides/ageukig05_avoiding_scams_inf.pdf

Where can I find out more about scams?

If you would like to receive advice and support regarding scams please contact the Citizens Advice Consumer Service online or by phone.

Citizens Advice Consumer helpline: 03454 04 05 06

Online: https://www.citizensadvice.org.uk/consumer/scams/spotting-a-scam/

You can also sign up for email alerts on Action Fraud’s website to find out about recent scams in your area by visiting https://www.actionfraud.police.uk/sign-up-for-action-fraud-alert

National Trading has also set up a free online training resource which helps people identify scams and also lists a number of local face to face training sessions available. Visit the Friends Against Scams Website here: https://www.friendsagainstscams.org.uk/

What should I do if I have been a victim of a scam?

You might be able to stop others from being scammed if you report a scam.

Report the scam to the Citizens Advice Consumer Service by using the details listed above.

You should also report the scam to Action Fraud (the national fraud reporting centre) by calling 0300 123 2040 (Monday to Friday 8am - 8pm) or by using their online tool - https://reporting.actionfraud.police.uk/login

Always give as much information as you can - for example, dates, names and email addresses.

Contact your bank if you have lost money to a scam or a fraud - in some cases the banks will be able to recover the money if they are informed early enough and some banks will refund a customer who has been seriously affected even if they can't recover the money.

Contact your bank immediately if you’ve shared your bank details. Your bank will be able to block your cards and might be able to refund some of the money lost. For more information visit: https://www.citizensadvice.org.uk/debt-and-money/banking/banking-security-and-fraud/

Report it to the Police - If you’ve been threatened with violence, report it to the police on 101

If you are in immediate danger call 999

 

Useful resources

Avoiding scams information guide