Our Home Help team support older people who want to stay in their own home but need a little help around the house.
"What an absolute pleasure to have my home so clean and fresh. I feel happy to have visitors now everything is spick and span."
Home Help client
Call us today on 01245 423 333
Our friendly Customer Care Team are ready to take your call. Lines are open Monday to Friday from 8am to 5pm.
Our Home Help Service provides a professional domestic cleaning service to those over 50 years old who live in Essex.
How we can help you
Our Home Help service has been desinged to help you live independently and happily at home. As we get older, general housework duties can become more difficult but we understand how important it is to have your home clean and tidy.
Our Home Help staff can lighten the load in your home by helping with tasks such as;
- dusting and polishing
- cleaning the bathroom
- changing bed linen
Your Home Help can also collect your weekly shop from your preferred supermarket and pick up prescriptions for you.
Where possible you will always have the same Home Help so you can get to know each other and make sure your home is cleaned the way you would like it to be and to your way and to your satisfaction.
A service you can trust
For over 20 years our friendly and reliable Home Help staff have been there to support older people who need a little help around the house. We pride ourselves on delivering the highest cleaning standards with a personal touch that many of our clients find help them remain independent and enable them to stay in their own home.
To give you peace of mind all of our Home Help staff are fully trained, insured and police checked via the Disclosure and Barring Service. They are also Dementia Friends which means they have completed dementia training developed by the Alzheimers Society.
Our Never Walk Away safety policy
What makes our service different is our unique Never Walk Away safety policy.
If one of our clients is in difficulty, or fails to answer the door, our fully trained Home Help staff will follow a pre-agreed emergency plan and will not leave until they know their client is safe.
The health and wellbeing of our clients is at the heart of everything we do and our approach has been universally praised and gives great reassurance to both clients and their families.
The cost of our service
There is an hourly charge of £14.75 for this service which is payable monthly. For new clients there is a one-off registration fee of £20. We do not ask our clients to sign a contract with us and you are under no obligation to stay with us for a minimum amount of time.
As a charity we need to make a charge for some of our services to help us cover the cost of running them as they don't receive any funding. We strive to offer high quality services at prices that are affordable to those who need them.
If you are worried about paying for this service, our Information and Advice team may be able to help you claim benefits or allowances to cover the cost of this and other services you might need. Visit our Information and Advice page for more information.