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The Age UK Essex Sitting Service provides essential respite for carers, enabling them to have some valuable time for themselves.

"Our Sitter has been an enormous help and very kind. I couldn't have wished for anyone better."

Age UK Essex client 

Call us today on 01245 423 333

Our friendly team are ready to take your call. Lines are open Monday to Friday from 8am to 5pm.

How we can help you

The Sitting and Companionship Service is able to provide support for people who may be feeling lonely and/or socially isolated. Our service aims to help people by providing a trained Home Help, who will be able to visit you in your own home to provide company, a listening ear, a friendly chat, or share a past time with you such as be able to play a game with you such as cards on a regular basis. You are able to choose the amount of time per visit and how many visits per week you would like a Home Help to visit you.

If you are independently mobile we can accompany you on trips out as part of our Outdoor Activity Support Service or combine this with the Sitting and Companionship Service as well so you could spend time chatting at home and going out.

Caring for a loved-one is a rewarding but incredibly demanding job. We recognise that carers often find it difficult to take a little time for themselves and our Sitting Service is there to help make taking a break easier.

Our Sitting staff can offer friendly companionship and are interested in getting to know their clients as they spend time with them at home. 

The service is available Monday to Friday from 8.30am to 4.30pm and is open to anyone over 50 who lives in Essex.

A service you can trust

To give you peace of mind all of our Sitting staff are fully trained, insured and police checked via the Disclosure and Barring Service. They are also Dementia Friends which means they have completed dementia training developed by the Alzheimer’s Society.

Sitting staff work to our Never Walk Away safety policy which sets us apart from other providers. If one of our clients is in difficulty or fails to answer the door, our staff will follow a pre-agreed emergency plan and will not leave until they know their client is safe.

The health and wellbeing of our clients is at the heart of everything we do and our approach has been universally praised and gives great reassurance to both clients and their families.

The cost of our service

There is an hourly charge of £16.65 for this service which is payable monthly. For new clients there is a one-off registration fee of £20. 

As a charity we need to make a charge for some of our services to help us cover the cost of running them as they don't receive any funding. We strive to offer high quality services at prices that are affordable to those who need them.

If you are worried about paying for this service, our Information and Advice team may be able to help you claim benefits or allowances to cover the cost of this and other services you might need. Visit our Information and Advice page for more information.


Mrs L’s story

“I phoned Age UK Essex to find out about getting some help with housework and the sitting service for my 70 year old parents. My father has recently been diagnosed with a brain tumour and is undergoing weekly treatment and mum has dementia. Initially our Home Help came on a Monday to do some housework and on a Thursday to sit with mum whilst dad went to the hospital.”

How did Age UK Essex help?

“Mum and dad have been struggling with keeping the house for a little while now and dad gets incredibly anxious when he has to leave mum on her own whilst he goes for his treatment. Mum gets very upset and confused when he’s not around. And whilst dad is still well he is struggling to help mum with doing stuff around the house, it was really getting on top of her.”

“They have both been so much better since they’ve been getting help from Age UK Essex. Mum is much less anxious now she’s getting help regularly with the housework. Dad is also happy to leave mum and she’ll actually sit and chat with Jane, our Home Help. And I feel relieved and happy to not be worrying about my aging parents so much and it’s great to know and very comforting that there is someone on hand if an emergency was to happen. Mum and dad really look forward to Jane visiting and the help they get is helping them remain living in the home they both know and love so well.“

Find out more about the Sitting Service

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