Our achievements 2015-16
We opened our new centre in Mount Pleasant on 29 June.
Providing services for up to 18 people per day who are physically frail and up to 10 people per day who have a dementia the Sycamores is a welcoming space. The new centre can also accommodate activities groups, information and advice sessions and meetings.
We now have bases on both sides of the city making us more accessible to people in the north and east of the city
Social Services’ day service transfer
We agreed with Devon County Council to take over the last council run day service in the city.
As a result over 40 older people moved from the council’s Bodley house day service to our new East Exe day service at the Sycamores Centre
Men in Sheds
The wonderful Men in Sheds project attracted £45,000 in grant funding from two charitable trusts to secure our Men in Sheds project for another year.
Princesshay Charity of the Year
We were voted Charity of the Year by Princesshay the city’s prestigious main shopping centre and were granted a car by Mercedes Benz to raffle during the year.
Thanks to the hard work and commitment of our fundraising staff and dozens of volunteers we raised £23,315 during the year. We made a video showing everything we raised:
We invested more hours in our Volunteer Co-ordinator and Services Manager posts to improve the quality of what we do and meet rising demand.
We also increased our reception and admin capacity to cope with the 46,000 phone calls and 21,000 reception visit we received during the year
Integrated Care in Exeter
We were part of an Integrated Care pilot with Westbank Health and Care providing a single point of referral for GPs at St Thomas Health Centre giving a wide range of voluntary sector support to their patients to improve their health and well-being and build social networks
Mild Cognitive Impairment self-management groups
We won funding from Devon Partnership Mental Health NHS Trust to deliver a pilot project to build resilience amongst older people with Mild Cognitive Impairment and hopefully slow the onset of dementia.
Age UK Devonwide Enterprises Ltd
We developed a Devon-wide trading company in partnership with Age UKs Devon, Plymouth, Torbay and Mid-Devon to better sell and promote Age UK insurance and other products
Men in Sheds ‘Pop-Up’ shop
We launched a Men in Sheds ‘pop-up’ shop in an empty city council owned shop in South Street just before Christmas to sell refurbished tools and and handmade wooden items.
The shop proved very successful thanks to the hard work of the men in Sheds guys who run it and we negotiated a further indefinite lease with city council in March.
Information and Advice
Our Information and Advice service responded to over 2,500 enquiries and helped older people gain nearly £750,000 in additional benefits during the year.
At 31st March 2016, the number of volunteers regularly supporting the charity was 256.
Together, they provided around 37,000 hours of service to older people in the city which equates to nearly £250,000 in value if calculated simply on minimum wage levels.
As ever, we are extremely grateful for their time, energy, commitment, skills and enthusiasm they make a real difference to the lives of older people in the city.
They are a resource of which Exeter can truly be proud.
The year in numbers
46,000 phone calls
21,000 reception visitors
9,900 Day Service attendances
16,000 lunches served
12,000 attendances at our activity groups
2,000 hairdressing/massage/bathing appts.
18,500 hours of respite and assisted shopping
10,000 hours of one to one enabling support
2,500 Information & Advice enquiries answered
Income 2015-2016: £2,029,750*
*See financial report wording for an explanation of the amount.
Income 2014-2015: £1,381,630
Expenditure 2015-2016 £1,490,697
Expenditure 2014-2015 £1,440,140
On the financial front, 2015/16 has been marked by three main items...
Our acquisition of the Sycamores centre resulting in a gift in kind of £245,304; the very generous legacy by Mr H Redding of £290,000 and a grant of £131,000 from Devon County Council to support our work developing the Integrated Care in Exeter pilot. This means we have ended the year with an income of £2,029,750 and a surplus of £538,444. * However, without the ‘notional’ gift in kind arising from the purchase of the Sycamores Centre and the late Mr Redding’s exceptionally generous legacy we would have seen a year-end surplus of just £3,140. Our reserves at 31st March 2016 stood at £472,427 and represented just under 4 months’ running costs for the charity.
Plans for the future
• To secure our existing services as far as is possible in the face of public spending cuts;
• invest further in community and grant fundraising activities and develop a large group of local supporters;
• develop a marketing strategy that supports the charity’s sustainability and growth;
• develop partnerships with other voluntary sector organisations that add value to what we do and help attract new income streams;
• develop stronger, more advantageous links with local businesses;
• develop legacy promotion marketing as a way of building for the future;
• develop new funding opportunities through our work in the Integrated Care for Exeter programme;
• develop the new Sycamores Centre and increase our day service provision for vulnerable older people across the city;
• develop services that meet the needs of the increasing number of families affected by dementia;
• develop further our services that support older people living with depression and anxiety;
• develop further our services that combat loneliness and isolation;
• ensure a sustainable balance between expenditure and income.
to the following for their support during this financial year:
BIG Lottery Fund
Fit for the Future
Albert Hunt Trust
Austin and Hope Pilkington Trust
BIG Lottery Advice Services Transition Fund
Clare Milne Trust
David Gibbons Foundation
Devon County Council
Exeter City Council
Garfield Weston Foundation
Jamieson Bystock Trust
Judi Spiers Abbfest 2015
Gweneth Moxon charitable Trust
Teh Norman Family Trust
The Bernard Sunley Charitable Trust
The Norman Family Trust
The Partiger Trust
The Phoebe Wortley-Talbot Charitable Trust
Thomas Roberts Trust
W G Edwards Foundation
to the following businesses for their donations and support in 2015-2016:
Living Space Architects
Brightsea Print Group
Crosse & Crosse
The Exeter Express & Echo
Grecian Heating & Electrical
Mercedes Benz of Exeter
to the following community organisations for their donations and support in 2015-2016:
Exeter Bridge Club
Wheatley Ladies Circle Moose
Ladies Circle of Moose
Moose International 283
Provincial Grand Lodge
Exeter East Gate Rotary Club of Exeter
Exeter Enterprise Rotary Club
St Thomas Lodge
West Exe School
St Thomas Primary School