Information & Advice

Providing Information & Advice is one of the most important things we do.

Quality MarkWe provide information, advice and signposting for older people, their families and friends and professionals who may be helping to care for older people.

Factsheets on a wide range of subjects are available on the
Age UK website.


The service is provided across our sites by a small, very experienced team who can assist with issues such as:


  • Welfare Benefits
  • Accessing aids & equipment
  • Form filling
  • Social Care
  • Housing issues
  • Consumer issues

Home visits can be arranged.


At Faversham advisors are available on Tuesdays 9:30am to 12:00 for all enquires.  Our reception staff are available Monday to Friday 9:00am to 4:00pm to take low level enquires and messages.


Sittingbourne drop-in service is available Wednesdays 10:00am to 12:30pm

Information & Advice

  • Faversham Office

    01795 532 766
  • Sittingbourne Office

    01795 471 600