Our Help Team are just a phone call away
Call the Help Team on 01452 422660. Lines are open Monday to Friday 10am - 3pm
The Help Team can provide support and guidance on a whole range of issues, such as how to get basic shopping delivered, getting prescriptions or accessing to social care. The Team has extensive, up-to-date information from around the county and can link you to services operating in your local area.
We can also provide guidance on issues such as broken boilers, benefit claims, personal care, dental treatment, accessing your post office account and much more. Our Team will take time to talk to you and will try to ensure information is as tailored as possible to your individual situation.
Remember your GP practice is still open and you should contact them if you are have any worries or concerns about your health.
For more information about the support and advice we are providing, download our pdf, Advice for Older People.
Age UK have produced this helpful guide with advice and guidance on how to look after yourself and others at this time. Download the guide here
Out of Hospital Service.
Our Out of Hospital Team continue to support older people recently discharged from hospital who need guidance to stay well at home, through telephone welfare calls.
For more information about our Out of Hospital Service here
Remember you can also call our Help Team on 01452 422660.
If you need urgent advice or help outside of our hours, you can contact the Age UK Advice Line on 0800 6781602. Lines are open 24 hours a day, 365 days a year.
Please Beware of Scams
Unfortunately there are unscrupulous people taking advantage of the current situation. Friends Against Scams, a division of National Trading Standards, have issued some useful guidance and advice here https://www.friendsagainstscams.org.uk/