my carer

A free service for older people with no one to help them when they return home from an unplanned hospital stay. Support is also available to help families make informed choices about future care for their loved ones.

How we can help

The aim of the service is to prevent vulnerable people returning to hospital, to boost confidence and physical and mental well-being.

The service will provide an initial home assessment (once the person has returned from hospital) and provide information to minimise the risks such as trip hazards, to ensure the heating is on and there is food available.

care and comfortAge UK Horsham District, Age UK West Sussex and Guild Care (Adur & Worthing) are working in partnership to deliver a countywide 'Home from Hospital' service for people living within West Sussex (the service is funded by West Sussex County Council).
We will visit you to make sure you are safe, have what you need and the relevant services in place should you need them. We will ensure that you are not isolated following your return home from hospital and for the following six weeks we will visit to help you regain your confidence and independence.

The service will match a volunteer to people requiring the service. They can provide practical support, work to rebuild confidence and reduce the risk of isolation. All our volunteers have a Disclosure and Barring Service certificate.

We offer up to 6 weeks free practical support after discharge from hospital for residents living in West Sussex.

More information

Our Home from Hospital Staff and Volunteers can assist you with tasks such as -

  • Collect prescriptions and shopping
  • Prepare a light snack
  • Accompany you to a hospital or doctor’s appointment
  • Provide information on other services or equipment you need
  • Pop in for a chat
  • Assist with finances/paperwork through our information services
  • Liaise with a wide range of other services on your behalf
  • Help with a pet
  • Return library books
  • Light Housework

The service is unable to provide -

  • Assistance with personal care
  • Dressing wounds
  • Lifting clients
  • Counselling

How much does it cost?

The Home from Hospital service is a free service for up to six weeks.

How can I make a referral?

You can do this yourself by calling us on 01403 260560 or email or you can ask a ward nurse, social worker, GP, friend or relative to contact us on your behalf.