We are excited to announce the launch of the Living Well approach which is a new person-centred, holistic way of providing co-ordinated health and social care. The Living Well approach aims to support people to lead fulfilling lives and maintain independence through early prevention, self-help and by empowering people to take positive steps to manage their own health and wellbeing.  

The Living Well approach is designed to support anyone aged 18 and over who may have multiple low level needs requiring support or advice, but who do not meet eligibility criteria to receive adult social care services.  
Funded through the Isle of Wight Council’s Improved Better Care Fund the Living Well approach is delivered by four voluntary sector organisations working in partnership, Age UK Isle of Wight, Carers IW, People Matter IW and The Way Forward.  Working closely with colleagues from the statutory sector they will ensure that service users get the right care at the right place at the right time. 
The Living Well approach includes specialised support for older people, people living with learning disabilities, people living with mental health conditions and carers:
Living Well Support Officers working with Age UK Isle of Wight
Living Well Support Officers visit people in their own home for an initial holistic assessment. They will take the time to listen to what is important to you, come up with an action plan, provide low level practical advice, build confidence and enable access to services and activities to increase wellbeing and maintain independence.  A specialised Living Well Mental Health Officer can support and offer further options to those with mental health conditions.
Brokerage Support Service working with People Matter IW
The Brokerage Support Service offers help to people who need to put together a care and support package.  The service user is put at the centre of choosing their own care and support, giving independent and impartial advice and guidance.  Working together they will create a fully-costed support plan and, if requested, help to negotiate with providers to put that care in place.
Learning Disability Support Officer Working with People Matter 
Offers help to people with learning disabilities with their housing choices. They can give up-to-date free, independent, impartial advice and guidance about places to live and help to plan a housing and support package. Family members, and anyone else who supports the client, can also choose to be part of the planning. 
Learning Disability Support Officer working with The Way Forward
The Living Well Learning Disability Support Officer will visit you face to face in your own home, to identify what is important to you.  Offering choice and support to maintain your independence and improve wellbeing. Working with you and others involved to create an action plan to help you support any challenges you may be facing.
Carers Lounge at St Mary’s Hospital working with Carers IW 
Recognising the pressures of caring, the Living Well Carers Support Team offers confidential personalised one-to-one emotional and practical support for all carers for any issues they may be facing.  Based in the new quiet Carers Lounge in St Mary’s Hospital, this service is open to all adult carers of adults regardless of their funding issues.   
Reducing pressure on statutory services
The Living Well approach is designed to work in partnership to reduce pressure on local statutory services, both at St Mary’s Hospital and community Adult Social Care services.  By providing early interventions to avoid crisis, helping to better manage the care between hospital and home, creating capacity to divert demand for Adult Social Care and reduce or delay the need for emergency admissions and residential care.
Charlotte Price, Living Well Programme Manager, said:
“I’m really excited about the Living Well approach and the opportunity to improve the experience and quality of preventative support for local people.  This integrated way of working between the voluntary and statutory sector has been proven to have positive outcomes.  The Cornwall Living Well integrated care programme led to a 31% reduction in all hospital admissions, a 20% average improvement in well being and an 8% reduction in social care costs.  We are hoping to replicate a measure of that success on the Island.
“The whole Living Well ethos is about supporting the person from an earlier stage, and building their confidence, to take positive steps towards managing and improving their own health and wellbeing.  This dedicated early support and guidance function is a new approach to working on the Isle of Wight, which recognises the fantastic services being provided by local charities and the voluntary sector.  By utilising these services we will support the statutory sector to improve health & wellbeing outcomes, reduce cost pressures and deliver transformational change to the wider health and social care system.”
Find out more or make a referral:
The Living Well approach is now open for referrals, full details can be found online at: www.bit.ly/LivingWellIOW 
Or call (01983) 525282 and ask for the Living Well Team, they will put you in touch with the most appropriate service for your needs.
Or email: living.well.team@ageukiw.org.uk     
All support and services provided through the Living Well approach are free of charge.

The Living Well approach is designed to support anyone aged 18 and over who may have multiple low level needs requiring support or advice, but who do not meet eligibility criteria to receive adult social care services.  

Funded through the Isle of Wight Council’s Improved Better Care Fund the Living Well approach is delivered by four voluntary sector organisations working in partnership, Age UK Isle of Wight, Carers IW, People Matter IW and The Way Forward.  Working closely with colleagues from the statutory sector they will ensure that service users get the right care at the right place at the right time. 

The Living Well approach includes specialised support for older people, people living with learning disabilities, people living with mental health conditions and carers:

  • Living Well Support Officers working with Age UK Isle of Wight - Living Well Support Officers visit people in their own home for an initial holistic assessment. They will take the time to listen to what is important to you, come up with an action plan, provide low level practical advice, build confidence and enable access to services and activities to increase wellbeing and maintain independence.  A specialised Living Well Mental Health Officer can support and offer further options to those with mental health conditions.
  • Brokerage Support Service working with People Matter IW - The Brokerage Support Service offers help to people who need to put together a care and support package.  The service user is put at the centre of choosing their own care and support, giving independent and impartial advice and guidance.  Working together they will create a fully-costed support plan and, if requested, help to negotiate with providers to put that care in place.
  • Learning Disability Support Officer Working with People Matter - Offers help to people with learning disabilities with their housing choices. They can give up-to-date free, independent, impartial advice and guidance about places to live and help to plan a housing and support package. Family members, and anyone else who supports the client, can also choose to be part of the planning.
  • Learning Disability Support Officer working with The Way Forward - The Living Well Learning Disability Support Officer will visit you face to face in your own home, to identify what is important to you.  Offering choice and support to maintain your independence and improve wellbeing. Working with you and others involved to create an action plan to help you support any challenges you may be facing.
  • Carers Lounge at St Mary’s Hospital working with Carers IW Recognising the pressures of caring, the Living Well Carers Support Team offers confidential personalised one-to-one emotional and practical support for all carers for any issues they may be facing.  Based in the new quiet Carers Lounge in St Mary’s Hospital, this service is open to all adult carers of adults regardless of their funding issues.   

Reducing pressure on statutory services

The Living Well approach is designed to work in partnership to reduce pressure on local statutory services, both at St Mary’s Hospital and community Adult Social Care services.  By providing early interventions to avoid crisis, helping to better manage the care between hospital and home, creating capacity to divert demand for Adult Social Care and reduce or delay the need for emergency admissions and residential care.

Charlotte Price, Living Well Programme Manager, said:

“I’m really excited about the Living Well approach and the opportunity to improve the experience and quality of preventative support for local people.  This integrated way of working between the voluntary and statutory sector has been proven to have positive outcomes.  The Cornwall Living Well integrated care programme led to a 31% reduction in all hospital admissions, a 20% average improvement in well being and an 8% reduction in social care costs.  We are hoping to replicate a measure of that success on the Island.

“The whole Living Well ethos is about supporting the person from an earlier stage, and building their confidence, to take positive steps towards managing and improving their own health and wellbeing.  This dedicated early support and guidance function is a new approach to working on the Isle of Wight, which recognises the fantastic services being provided by local charities and the voluntary sector.  By utilising these services we will support the statutory sector to improve health & wellbeing outcomes, reduce cost pressures and deliver transformational change to the wider health and social care system.”

Find out more or make a referral:

Full details can be found online at: The Living Well approach

Or call (01983) 525282 and ask for the Living Well Team, they will put you in touch with the most appropriate service for your needs.

Or email: living.well.team@ageukiw.org.uk    

All support and services provided through the Living Well approach are free of charge.