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Age UK Isle of Wight Awarded International ISO Quality Standard

Published on 26 April 2018 12:08 PM

Age UK Isle of Wight have successfully achieved certification to the ISO 9001:2015 quality standard in December 2017, following a rigorous assessment and inspection process, carried out by a team of external auditors.

ISO 9001:2015 is the world’s most popular management system standard, and is used by over one million organisations worldwide.

The accreditation focuses on the idea of continual improvement, and can heighten confidence with the public and potential funders in the provision of quality, sustainable services, and helps ensure that customers get consistent, good quality products and services.

The charity chose to apply for the voluntary accreditation over 4 years ago, in order to underline their commitment to those who use their services on the island, and their commitment on quality.

Louise Hall, Head of Infrastructure, commented “We are delighted to have achieved this standard, it is a fantastic recognition of all the hard work that the Age UK Isle of Wight team undertake on a daily basis, to support the Island’s residents, as it demonstrates our desire to provide quality in all of our services. This standard drives excellence in all processes and procedures to ensure a robust Quality Management System runs throughout Age UK Isle of Wight”.