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Free, impartial advice to anyone aged 50+, as well as their families and carers, to help overcome any challenges they may face.

Care Navigators promote self-confidence and self-management to increase a person's sense of health and wellbeing. They can help to improve your quality of life and maintain independence.

What happens when you are visited by a Care Navigator?

A Care Navigator will visit you either in your own home or a place convenient to you. They will take the time to listen to what is important to you and help you navigate the health and social care system.

Together a personal enablement plan is agreed which will provide tailored and creative solutions to practical challenges.

Care Navigators will offer:
  • Support to do the things you can achieve.
  • Support to do the things you would like to achieve.
  • Support to access the things you can't do for yourself.
A Care Navigator can help you:
  • Build confidence
  • Be an emotional support through challenging times
  • Engage in social and community activities
  • Access domestic support and help around the home
  • Advice on falls prevention
  • Home safety, including fitting minor aids and equipment
  • Welfare and Benefits (including ensuring you're accessing all of the support to which you're entitled)
  • Housing and Care issues
  • Support through other challenges personal to you

To find out more, or to make a referral please:

Phone: (01983) 525282 / Email: care.navigators@ageukiw.org.uk