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Age UK Isle of Wight offers a free and confidential information and advice service for older people, their families and carers.

We can offer information & advice on almost any topic!

Whatever your situation we are here to help, and if we can't help we can put you in touch with people who can.

We provide free independent, impartial and confidential information and advice that enables people to make informed decisions and exercise maximum control over their lives.

Our Information & Advice Service is at the Isle Help Advice Centre in County hall is currently closed untill further notice but our staff are still able to offer support over the telephone by calling (01983) 525282 or by emailing us at


There is no charge for any of our Information and Advice Services. However, if you are happy with the information or advice you received, and would like to, you can make a donation to help us keep the service running so that more people can benefit from it in future.

Opening times:

Our information and advice officers are available Monday to Friday, 9am to 4.30pm.

  • Welfare Benefits Advice

    A free and confidential service for anyone over 50 years of age who requires help or assistance with their benefits.
    We can advise you about the benefits that you may be entitled to.

  • Coronavirus Information

    Coronavirus - Everything you need to know
    We signpost you to our brand partners at AgeUK who cover the latest Coronavirus guidance, advice & everything you need to know.

  • Loneliness Advice

    Loneliness is something we all feel at some point in time, especially in later life.
    We can help you to reconnect, feel included and offer support and companionship to those who feel they have no one to turn to. 

  • Pavements For People

    Common access issues, who is responsible and how to report it.
    This resource was initiated by the Older Person’s Steering Group and has been co-produced by members of the Group, the Age Friendly Island team and Island Roads.

  • Isle Help

    The Isle Help website is a comprehensive portal of local information and advice, with contact details of organisations that can help. 

  • Read our info guides

    AgeUK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website.

  • Isle Find It

    Isle Find It is a Local Directory of Services, helping you to access the information you need, all in one place. Find services, information, events and organisations anywhere on the Isle of Wight.

  • Age UK information online

    Age UK also provides a great range of free fact sheets that may contain the information you need, all of which can be accessed by following the link below.