Caring for someone has an impact on many aspects of your life, health and wellbeing, from money and benefits to being able to get out and about. Carers IW are a small independent charity offering unpaid carers in the community, information and a range of support.
Recognising the pressures of caring the Living Well Carers Support Team offers personalised one-to-one emotional and practical support for all carers.
Based in the quiet Carers Lounge in St Mary’s Hospital, this service is open to all adult carers of adults regardless of their funding issues. Carers will be able to talk in confidence about any issues they are facing and want support with.
We can also offer:
- Training for carers in delivery of personal care, independent living small equipment, manual handling techniques and other training to improve the unpaid carer’s confidence in caring for their person at home.
- Carers will receive a 48hr call from our staff after their cared for person has been discharged from hospital, and they will be put in touch with our outreach team who can offer ongoing support.
- Carers will be offered a carers assessment, assistance with carers allowance, forms and help to complete a carers plan.
To find out more or to make a referral:
Please call (01983) 525282 and ask for the Living Well Team, they will put you in touch with the most appropriate service for your needs.
Or email: firstname.lastname@example.org
Living Well Carers Lounge - Case Study
Mrs C gave up work 10 months ago and moved back to the Island to become the main carer for her mother who has stage 2 dementia. She enjoyed spending time with her mother and had got into a routine of taken her mother out for lunch and small outings two or three times a week. Mrs C received some respite support through the Age UKIW Sitting Service.
However, a few weeks before visiting the Carers Lounge her mother had a fall resulting in a complex bone break and a hospital admission, the affects of which enhanced her dementia symptoms. When Mrs C was referred to the Living Well Carers Lounge she was feeling overwhelmed with daily visiting and the sense that her mother's needs were not being met. She was also anxious about what would happen to her mother on discharge.
Initially, the Carers Lounge provided a safe space for Mrs C to 'offload' all her concerns and anxiety following a very challenging few weeks of her mother being in hospital. Being able to talk openly, in confidence and private on a one-to-one basis allowed her to relieve her anxiety and to become aware of all the positive actions that she had been taking for her mother. The Carers Lounge team was also able to give Mrs C the space and permission to acknowledge her own needs. She recognised the need for some respite from visiting and to consider the implications that taking on full-time caring had on her lifestyle and life choices.
In preparation for the Discharge Planning Meeting, Carers Lounge staff spent time discussing Mrs C’s main concerns and how she could best present them. It was agreed that a member of the Carers Lounge team would also attend the meeting; this gave Mrs C confidence to talk and ensured that all her concerns were discussed with the appropriate professionals.
For Mrs C being able to confidently explain to professionals why she wanted her mother to come home was very important. However, it was equally important that the Carers Lounge staff could communicate the professionals’ medical concerns to Mrs C and why they were suggesting a temporary nursing home assessment. Having the Carers Lounge staff present ensured that all parties’ views could be considered.
With practical and emotional support from the Carers Lounge Mrs C was able to explore the different options available to her mother in a relaxed environment without any time restraints. By being encouraged to talk through her concerns, and explore alternative scenarios, she was able to feel comfortable with the decisions made. Most importantly she was able to reduce her stress levels and anxiety by having a safe environment in which to explore her concerns and feelings.
Mrs C will receive continued support through the Carers IW outreach team so that there is continuity and her wider ongoing long term needs of caring can be addressed.
The Living Well Carers Lounge at St Mary’s Hospital is run by Carers IW.
Carers IW Registered Charity Number. 1157082