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Location: Lancaster and Padiham

Salary: £18,500 per annum (FTE).

Hours:  20hrs per week each. Between Mon-Fri. Some flexibility available with the days / hours worked, can be discussed at interview

Ref: HASAdmin

A message from our Chief Executive 

Thank you for your interest in this role and for considering joining us at Age UK Lancashire.

Our vision that we are here “until everyone is living their best later life” is the strong thread that runs through our organisation and alongside our mission to “deliver outstanding, responsive and inclusive services & solutions” driving our decision making and keeping us focused on what’s important. 

 Age UK Lancashire has a proud history of delivering services to older people across Lancashire, enabling them to maintain their independence and to enjoy choice and control over their lives.

 If you do come and work with us, you’ll join colleagues who are proud of and passionate about their work & our customers, who pull together as a team and who make an impressive difference in the lives of older people every day.

 They make me proud every day to lead this very special organisation. If this sounds like you, we would love you to come and join us. 

This is an exciting opportunity; Age UK Lancashire is seeking an Administrative Assistant to work within our Hospital Aftercare Service.

Age UK Lancashire provide a unique Hospital Aftercare Service to individuals across Lancashire. Our service supports hospital discharges and admission avoidance across Lancashire for anyone over 18 years old, who may have suffered a period of illness that has affected their independence after a hospital stay.

The current pressure on NHS hospitals to discharge patients as quickly as possible is considerable. Age UK Lancashire plays a key role in supporting this work and we requires Hospital Aftercare Service Administrators to be based in  Padiham and Lancaster.

We work with the Local Hospitals, with health and social care professionals and a range of other agencies to encourage clients to access services to improve their health and wellbeing. 

As a values led organisation, we are looking for an individual with professional and personal attributes who can make a real difference to the lives of older adults in Lancashire 

Do you have? 

  • Experience as an administrator or transferable skills, please provide details on your application
  • Strong team working skills
  • Strong customer focus
  • The ability to communicate effectively across a wide range of people.
  • The ability to input data accurately
  • The ability to identify and cleanse data held on our customer database.
  • The ability to use Microsoft packages, outlook, word, excel etc.
  • Able to manage your own workload and to use own initiative
  • The ability to use Power Bi is advantageous but not essential as training can be provided

The ideal candidate will be an experienced administrator who is highly organised and can manage task ranging from Data entry and cleansing through to note taking and providing information packs. You will need to have sound customer services skills, as collaborative working with a wide range of partners both internally and externally is essential for the success of our service.

This is a hugely rewarding role for the right person. If you are passionate about making a difference and have empathy towards others, then we would love to hear from you. We know you will understand why we want to make sure we get the right person with the skills, experience, and attributes to join our team, so it is important that you tell us about it on your application form.

The nature of the post will require some travel to other office sites. A full driving licence, appropriate insurance cover and use of a car are essential.

Full training will be provided to the successful candidate.

DBS: This post is eligible for a basis DBS check and all the associated costs will be met by the employee. The cost for the DBS check is approx. £23 plus an additional administration charge of £5.50 totalling £28.50. This amount will be deducted from an employee’s first


  • Travel expenses will be paid for all work-related journeys. The current rates are 45p per mile for the first 10,000 miles per year and 25p per mile thereafter.
  • All eligible employees will be entitled to enrol onto Age UK Lancashire NEST pension scheme.
  • 25 days annual leave pro rata + bank holidays
  • On-site parking
  • Employee assistant programme

Closing date: Monday 5th September 2022 (Early applications welcome as job may close earlier)

More information and an application form can be downloaded below



Equality & Diversity-Age UK Lancashire are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Please complete the attached form to allow us to monitor our applicant and staff diversity.

Please complete the below form to allow us to monitor our applicant and staff diversity.

Equality & Diversity Form