We are working hard to provide vital support to older people across Lancashire during the Coronavirus pandemic. Our fully trained and professional front line staff are working very hard to meet the needs of local people. We are here to help and are currently providing the following services:
Taking people home from hospital and helping them to settle. Age UK Lancashire has teams specifically trained to help and support you.
In Hospital, our team can:
- Assess whether we can transport you home and help you settle in
- Discuss with you what help you might need at home
In your home, our support workers can:
- Assist with shopping, light cleaning and preparing light meals.
- Provide emotional support and companionship
- Help you to gain access to any other support and services
- Provide information and advice
During this difficult time we know you may not be able to visit your elderly relatives and give them the support you normally would. We can help by providing a regular friendly face each week. Our reliable Home Help service is tailored to meet individual needs and supports independence. We can help with tasks around the home such as:
- Chores and Errands
Support in the Community
Good Day Calls – a phone call every day, 7 days per week
This service provides a trusted, friendly and reassuring voice at the end of a phone, every day at a time that suits you. In these worrying times we know how staying connected can help people.
In addition to providing reassurance and practical support we will also chat about interests and how you are keeping busy at home.
Our service also brings reassurance to family members who may live at a distance and be unable to visit and keep in close contact owing to their own commitments.
Our daily call helps tackle these issues by making sure the person is up and well and provides an opportunity for a friendly chat. We may be the only person you or they get to speak to all day.
Please note: This service is only currently available to Veterans or people living in the Chorley Borough area, due to funding restrictions.
Information and Advice
We can help you with a range of issues which may be about:
- claiming benefits
- health and care issues
- local services.
You may be facing a crisis, or just considering your options.
Dementia support for those living with dementia and their carers
We are now providing support over the phone to people living with dementia and their carers. Our fully trained staff are only a phone call away ensuring you and your loved one are staying safe, have everything you need and being there to answer any question or concerns.
This service is available in West Lancs and Chorley Borough areas.
To access this support please contact us:
Call: 0300 303 1234
Online Dementia Hub
Are you missing the support and socialising provided by your local Dementia Hub? Then why not join our online Dementia Support Group?
The hub runs every fortnight and there is opportunities to ask questions and obtain information on local services and to have a chat with other carers. There will also be a guest speaker at each session.
We will be able to help those unfamiliar with Zoom to set up an account and join the meeting. You can dial in on the telephone as well.
Need help getting online?
We have number of computer tablets available on a long term loan basis if you do not already have a suitable device.
If you would like to join us at the meetings and/or discuss borrowing a tablet please contact Anne Oliver at:
or call 07807 338783
See how Age UK Lancashire have responded to the Coronavirus pandemic and how they are supporting older people.
Please note that some of the services described in this film may no longer be available, due to changes in funding and demand.