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See how Age UK Lancashire have responded to the Coronavirus pandemic and how they are supporting older people.

We are working hard to provide vital support to older people across Lancashire during the Coronavirus pandemic. Our fully trained and professional front line staff are working very hard to meet the needs of local people. We are here to help and are currently providing the following services:

Support at Home

In direct response to the Coronavirus pandemic, we are now providing support to people at home. This service is for people who are not able to get out and have no other support available to them.

We can:

  • Do essential your shopping
  • Collect prescriptions or other essential items
  • Carry out essential cleaning in your house

Due to high demand the Support at Home service will only be available to people who cannot do any of the above themselves or have no one who can do it for them. We aim to help the most vulnerable and isolated people during this time.

If you or someone you know is unable to get shopping, collect prescriptions and other essential items or do essential cleaning please contact us:

Telephone: 0300 303 1234



Hospital Aftercare:

Taking people home from hospital and helping them to settle.  Age UK Lancashire has teams specifically trained to help and support you.

In Hospital, our team can:

  • Assess whether we can transport you home and help you settle in
  • Discuss with you what help you might need at home

In your home, our support workers can:

  • Assist with shopping, light cleaning and preparing light meals.
  • Provide emotional support and companionship
  • Help you to gain access to any other support and services
  • Provide information and advice

Click here for more information.


Good Day Calls – a phone call every day, 7 days per week

This service provides a trusted, friendly and reassuring voice at the end of a phone, every day at a time that suits you. In these worrying times we know how staying connected can help people.

In addition to providing reassurance and practical support we will also chat about interests and how you are keeping busy at home.

Our service also brings reassurance to family members who may live at a distance and be unable to visit and keep in close contact owing to their own commitments.

Our daily call helps tackle these issues by making sure the person is up and well and provides an opportunity for a friendly chat. We may be the only person you or they get to speak to all day.

Click here for more information.


Information and Advice

We can help you with a range of issues which may be about:

  • claiming benefits
  • housing
  • health and care issues
  • local services.

You may be facing a crisis, or just considering your options.

Click here for more information.


Dementia support for those living with dementia and their carers

We are now providing support over the phone to people living with dementia and their carers. Our fully trained staff are only a phone call away ensuring you and your loved one are staying safe, have everything you need and being there to answer any question or concerns.

To access this support please contact us:

Call: 0300 303 1234


Online Dementia Hub

Are you missing the support and socialising provided by your local Dementia Hub? Then why not join our online Dementia Support Group.

We launched on Friday 12th June using Zoom video conferencing and will be hosting the hub every fortnight.

There will be opportunities to ask questions and obtain information on local services and to have a chat with other carers. There will also be a guest speaker at each session.

We will be able to help those unfamiliar with Zoom to set up an account and join the meeting. You can dial in on the telephone as well.

Need help getting online?

We have number of computer tablets available on a long term loan basis if you do not already have a suitable device.

If you would like to join us at the meetings and/or discuss borrowing a tablet please contact Anne Oliver at:

or call 07807 338783