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Sensory Support in Care Homes

Sensory Support is a free service to support residents who are over 50 in care homes with hearing and/or sight needs. It is part of the Leeds Hearing and Sight Loss Services and offers volunteer matches to residents to enable engagement with phone/video calls and letter writing. Digital support is also available to residents and staff, including ICT equipment loans. Sensory Support offers best practice consultations with staff and training on request. There is also support available for relatives of care home residents. 

Please contact Jo Joy-Jones, Sensory Support Worker for further details.

Tel: 07873 500020


New webpages for friends and families of care home residents

We know that this year has been an incredibly difficult, upsetting and frustrating time for friends and family of people living in care homes because of severely restricted contact. In light of the new government guidance on visiting care homes, Leeds City Council have been working with Healthwatch Leeds, Carers Leeds, the NHS, and local care homes to find ways that we can help support care homes and families to welcome loved ones safely back into care homes. As part of this they have set up some webpages for families and friends of care home residents where people can find up to date information about visiting, rights of care home residents, how to raise a concern and where you can get help and support.


Healthwatch Leeds has made a video promoting the role of 'Essential Care Giver' from a relative and resident's point of view. Andrew, whose wife Gay is in a Leeds care home talks about how hard it was for both of them to be isolated from each other during the pandemic, and the huge wellbeing benefits of now being able to have regular meaningful contact that meets Gay's needs.