UK Power Networks Launch '105'

Today marks the launch of '105', a new number which customers can use to report or receive information about a power cut in their area.

In the past, many people have mistakenly called their energy supply companies in the event of a power cut, rather than their local electricity network operator. The introduction of 105 aims to solve this problem by providing people with an easy-to-remember number that will put them straight through to their local electricity network operator.

This is particularly important when there is bad weather as severe storms can cause major disruption to electricity supply into homes and businesses.

Amber Rudd - Former Secretary of State for Energy and Climate Change - commented:

"British families and businesses need to know where to turn if they find themselves without power during severe weather or other incidents. A single three-digit number cuts through the confusion and puts people in touch withthe information they need, when they need it."

You can also call 105 with any welfare concerns related to a power cut, or if you are worried about the safety of over or underground electricity cables or substations.

105 is free of charge and will put you through to your electricity network operator. You can call from most landlines and mobile phones.