Collection request form
Please use this form to book a free collection of unwanted, saleable furniture and electrical goods for us to sell.
We are a charity and we are enormously grateful for every donation of furniture, clothes, books and bric-a-brac given to us.
Every item that can be sold in our furniture stores and charity shops enables us to provide support and services to older people in our community. Without the money brought in by our shops and furniture stores we would not be able to make such a difference to thousands of lives in Milton Keynes every year.
We collect larger items
We can collect larger items of saleable furniture from your home in the borough of Milton Keynes free of charge.
We are currently able to collect Monday to Friday between 10.00am and 3.30pm. Other goods can be taken directly to any of our furniture stores or to any of our shops.
Please ring the Kiln Farm furniture store during opening hours to arrange a time that is convenient for our van to call.
Tel 01908 263838
Items we do accept
- fully working laptop computers
- fridges and fridge-freezers that are fully working
- flat screen televisions with fully working remote control
- small electrical items such as lamps, heaters and toasters in working order and in a saleble condition
We regret we are not able to accept
- any type of computer whether working or not (except modern laptops)
- washing machines, electric cookers and gas cookers
- dishwashers (because we cannot check them properly before resale)
- video cassettes
- pianos (because the costs incurred by us and potential buyers make it uneconomic)
The fire label is vital
Used furniture must pass the same stringent standards as new furniture and applies to furniture intended for indoor use including beds, divans, sofa beds, children's furniture, cots, cushions, high chairs, mattresses and pillows. The same also applies for outdoor furniture that is suitable for indoor use (such as upholstered dining sets for use in conservatories and gardens).
All filling materials must meet specific ignition tests and upholstery must be cigarette resistant. Fire safety labels confirming the furniture conforms to The Furniture and Furnishings (Fire Safety) Regulations 1988 (as amended in 1989, 1993 and 2010) must be permanently in place. Furniture made before the 1950s is exempt.
Beds, chairs and sofas
- beds and mattresses must have a sewn-in fire label - we ask that the mattress is in a clean, saleable condition
- easy chairs and sofas must have a sewn-in fire label - they do not need to be pristine, but large stains or tears will make them unsaleable
Furniture donated to us must be safe but does not need to be tasteful. It may no longer appeal to you, but a perfectly serviceable item can be just what someone else is looking for.
All clothing can be re-used or recycled
We love good quality designer clothes but we can also accept clothing that is no longer suitable for wearing. Age UKs are one of the largest recyclers of clothing in the UK. If you are having a clear-out and would like the unwanted clothing to go to a good home, please take it to one of our charity shops. We can accept all kinds of clothing: trousers, pullovers, blazers and shirts, plain or with badges and logos.
We can also accept books of all kinds. If we cannot sell a book we can still raise money from it without sending it to landfill.
Mobile phones and foreign currency
We welcome all your unwanted mobile phones, no matter how unfashionable. Foreign coins and notes of any age are also valuable to us. We can't accept them as payment, of course, but we can put them to good use.
We regret that as of June 2018 we are no longer able to collect pianos for resale.
We can accept bicycles as long as they are in a generally roadworthy condition - a flat tyre would not be a problem but please do not donate any bicycle that you would not be happy for a friend or your family to ride. Local social enterprise Cycle Saviours can take bicycles in any conditions.
Commodes and medical equipment
For health and safety reasons we cannot accept commodes, toilet frames and other equipment that could pose a hazard to our customers.
Disposing of broken equipment costs money
Landfill legislation means we are not allowed to dispose of unsaleable equipment locally. Paying huge disposal costs for items that do not pass our stringent electronic testing means we cannot risk taking goods that do not work. Please ensure your donated items are in a safe, saleable condition. Some things just have to go to the tip - the Milton Keynes Council sites at Bleak Hall, New Bradwell and Newport Pagnell accept unwanted televisions and computers from local householders, as well as broken and unusable household items and toys.
Supporting the local community
All the money we raise is spent on services and support provided within the borough of Milton Keynes. Our shops are businesses that pay tax, rent and other costs that support the local economy. If you no longer need an item but think someone else could make use of it, the chances are we can sell it. Furniture must be in a saleable condition and soft furnishings must have their fire label still attached. So long as it is not broken and is not dangerous we can take most items of furniture and bric-a-brac.
Donating to Age UK Milton Keynes is a great way to help the environment by re-using and recycling goods instead of taking them to the tip. Charity shops are a fabulous way to de-clutter your home without feeling guilty about creating waste. If you no longer need an item or have changed your lifestyle, or perhaps your teenager no longer needs all that pink flowery stuff, we will put your unwanted items to good use.
The income from our furniture stores and shops is vital to us; without it we would not be able to provide many of our services. We are a charity and constantly need to raise money. If you donate your unwanted items to us you are helping to make a difference to the lives of local older people.
Thank you for your support.