A new service to improve older people’s experience of being a patient at Kettering General Hospital, especially during busy times.
Our team helps patients with non-clinical tasks, ensuring they get the support they need whilst they are in hospital. We can give practical and emotional support to patients in the A&E Department, Dementia Wards and Discharge Lounge, working in collaboration with other health care professionals.
The team is based in Kettering General Hospital seven days a week.
We can help with
- filling in forms
- providing activities for dementia patients
- getting cups of tea
- staying for a chat
- sourcing walking frames for people with mobility issues
- taking people home and checking they have everything they need
Our Support Workers wear bright yellow polo shirts with the Age UK Northamptonshire logo and will be on duty at the hospital’s busiest times seven days a week. The service will prevent unnecessary admissions to hospital and also help speed up the discharge process for more vulnerable patients.
Please call 01604 611200 for more details.