This service improves older people’s experience of being a patient at Kettering General Hospital, especially during busy times.
We help patients with non-clinical tasks, ensuring they get the support they need whilst they are in hospital. We can give practical and emotional support to patients in the A&E Department, Dementia Wards and Discharge Lounge, working in collaboration with other health care professionals.
The team is based in Kettering General Hospital seven days a week.
We can help with
- filling in forms
- providing activities for dementia patients
- getting cups of tea and staying for a chat
- collecting personal belongings from home
- sourcing walking frames for people with mobility issues
- taking people home and checking they have everything they need
Our Support Workers wear bright yellow polo shirts with the Age UK Northamptonshire logo and are on duty at the hospital’s busiest times, seven days a week. The service aims to prevent unnecessary admissions to hospital and also help speed up the discharge process for more vulnerable patients.
We work closely the hospital discharge co-ordinators and social services, helping to ensure that everything is in place to enable patients to go home safely.
Our fully-trained staff can take you home safely and help settle you in.
Please call 01604 611200 for more details.
Or send an email