We can support you

This service will provide tailored services and support to people who are referred by their GP.

We aim to provide holistic, non-medical support to improve the health and wellbeing of people taking part in a national pilot scheme and are:

  • aged 60 or over and
  • have two or more long-term health conditions and
  • have had two unplanned admissions to hospital in the past 18 months

This service is currently available in Northampton only.

How will the service help you?

A Pesonal Independence Co-ordinator (PIC) will talk to you to find out what you would like help and support with.  They will listen to you and work with you to put in place the help you feel you need. 

This may include putting you in touch with support groups or other services in your area that you may not be aware of.  They may help to set up a group which can help you if such a group does not already exist.

Working with your GP

Age UK Northamptonshire is working with your GP practice and the local NHS to help improve the support provided to you.  If you agree to join this project our PIC will be given access to your medical details to help them in supporting you.

We visit you at home

Our PIC will chat to you and find out if you wish to join the scheme.  If you think the help and support on offer is not for you, you can choose not to join.  Once you join the scheme your PIC will work with your GP practice and others involved in supporting you.

How long does the support last?

This depends on the level of support you need but it will normally be about 12 weeks.  During this time our PIC will put you in touch with volunteers or local groups in your area who can carry on supporting you.

Success stories:

Beryl was finding it hard to get about after spending 12 days in hospital following heart failure.  With our support she has been to over 20 social events and support group sessions and regularly shares her experiences with new groups.  She has not been to hospital since.

Fred who has diabetes and recently had a stroke, was reliant on frequent home visits fro nurses and care staff.  With support from the PIC service he was able to get out more and be more sociable.  He recently hosted a social event at his home and has also reduced his own social care package.

Find out more

Contact the Personalised Integrated Care Team on 01604 611200

Further information