Action on Hearing Loss drop-in clinics

Action on Hearing Loss drop-in clinics are completely free and designed to help people get the most from their hearing aids.

Trained volunteers are on hand between 10.30am and 12.30am once a month to answers questions and help tackle problems; they can also assist with basic maintenance such as changing batteries and tubing and keeping the hearing aid clean.

For many people who are given hearing aids, simple issues like comfort, maintenance and batteries can be major barriers to using them. We probably all know someone who has given up, keeping their hearing aid tucked away at the back of a drawer. This drop-in clinic is here to help overcome these challenges. Offering friendly and expert support, it is suitable for anyone who needs a bit of help to use their hearing aids with confidence. These hearing-aid clinics:

  • Are completely free with no need to book
  • Provide free batteries and tubing
  • Can advise on cleaning and maintenance
  • Can help solve hearing-aid problems
  • Provide a range of information leaflets
  • Can help improve everyday communication with family and friends

New hearing-aid wearers can often take time to adjust to life wearing aids. These clinics provide a chance to find out how to use basic functions and carry out simple maintenance so you can hear much more clearly and comfortably.

Action on Hearing Loss NI’s ‘Hear to Help’ clinics are part of the charity’s Hearing Aid Volunteer Project, which is funded by the Big Lottery.

For more details, contact Kathy McCann:
T: 028 9023 9619


Belfast Trust

Newington Day Centre
31-33 Atlantic Avenue, Belfast 
3rd Monday of the month 10:30am - 12:30pm

Southern Trust

Craigavon CAB, Portadown Health Centre, Tavanagh Avenue, Craigavon 
1st Tuesday of the month 10.30am - 12.30pm

South Eastern Trust

Downpatrick Library
79 Market Street, Downpatrick, BT30 6LZ
3rd Thursday of the month 10.30am - 12.30pm

Sensory Support Office
52 Church Street, Newtownards, BT23 4AL
3rd Wednesday of the month 10.30am - 12.30pm

Western Trust (Northern Sector)


Ráth Mór Centre, Derry
2nd Wednesday of the month;  11am – 12noon

Old Bridge House, Derry
2nd Wednesday of the month; 3.30pm – 4.30pm

Carnhill Resource Centre, Derry
3rd Thursday of the month 11am - 1pm 

Dennet InterChange, Amity House
Last Tuesday of the month; 1pm – 2.30pm


Hands that Talk, Main Street, Dungiven
1st Tuesday of the month; 12 noon – 1pm

Foreglen Community Association, Foreglen, Dungiven 
1st Thursday of the month 11.30am - 12.30pm 

Eglinton Community Association, Eglinton
1st Monday of the month 11am – 12 noon

Limavady Community Development Initiative (LCDI), Scroggy Road, Limavady
2nd Friday of the month; 11am – 12 noon


Ballycolman Community Centre, Strabane
last Thursday of the month; 10am – 12 noon

St. Patrick’s Hall, Barrack Street, Strabane
last Thursday of the month; 1pm – 2.30pm

Western Trust (Southern Sector)

Benaughlin Health Centre, Florencecourt, Co. Fermanagh
4th Monday of month, 10.30am to 12.00 noon
26 March, 23 April, 28 May

Please note, Hear to Help Clinics are free and there is no need to book. Clinics not run over holiday periods. Please contact:-
Kathy McCann (Outreach Project) on 02890 239619 to checks Clinic is running.

For more information about hearing loss visit:
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