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Author: ITP
Published on 22 March 2013 12:00 PM

The Department of the Environment (DOE) has appointed Integrated Transport Planning Ltd (ITP) to undertake a review of accessible taxi services in Northern Ireland and to work with the taxi industry to explore options for improving the accessibility of their services.

To inform this work the ITP research team wants to understand the experiences and views of people who are disabled or who experience mobility difficulties. ITP has therefore designed a survey to explore:

  • How and when people use taxis
  • Any difficulties experienced when using taxis
  • People’s views on how barriers to using taxis could be overcome

The survey is relevant to current taxis users; as well as people who experience difficulties when trying to using taxis, and people who choose not to use taxis because of this.

As part of the research ITP would welcome views from our readers / members. To have your say, go to to complete the survey online.

If you would prefer to complete the survey over the telephone, then call ITP on 0115 988 6905 or email

A research team member will then call you back to ask you the questions at a convenient time for you.

As a thank you for taking part, ITP is offering respondents the opportunity to enter a prize draw for £150 of high street shopping vouchers.

Closing date for the survey: Tuesday 30 April 2013.

For more information: Call Age NI Advice: 0808 808 7575