Information & Advice

Our Information & Advice Service is based in the Age UK Retail Charity Shop in New Road, Gravesend and supports older people living in the Boroughs of Gravesham and Dartford only.

 

CONTACT: Joanne Arnold 01474 350222 (direct Line)
or email : information.advice@ageuknorthwestkent.org.uk.
This is a limited service and Mrs Arnold will not always be in the office, so please leave a message on the phone, or email as above, and someone will get back to you as soon as possi

CONTACT: Joanne Arnold 01474 350222 (direct Line) - only if you live in the Boroughs of either Gravesham or Dartford.

or email : information.advice@ageuknorthwestkent.org.uk.

This service is strictly limited to covering the two Borough Council areas of Dartford and Gravesham. This service does not extend into Medway, Sevenoaks or Swanley. Please approach your local Age UK, Citizen Advice Service or similar charity if you live outside of Dartford and Gravesham.

Mrs Arnold will not always be in the office, so please leave a message on the phone, or email as above, and someone will get back to you as soon as possible.

To enable Mrs Arnold time to deal with the many enquiries coming into the service it is preferable to make an appointment if you wish to talk with her face to face.

At times when referrals are really busy then there may be a waiting list delay until your enquiry can be answered.

Wherever practical, Mrs Arnold will also be able to visit you at home as well as taking appointments in the office. The service will help with assistance linked to claiming and identifying eligible benefits as well as signposting you to other helpful services.

To help you now - Do go to the fact-sheets from AgeUK which may answer many of your questions. http://www.ageuk.org.uk/publications/

If you do have any enquiries, either use the Contact Us form on our website or email: information.advice@ageuknorthwestkent.org.uk - we will always do our best.

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