Information & advice

This service provides timely, appropriate and accessible information to enable people to make informed choices on matters that affect their lives.

Advice and guidance

We offer local face to face support backed up by specialist advice and guidance from our national helpline and publications.

We have a number of easy reference leaflets, briefing papers and other publications available at our offices.

Key areas of advice include welfare benefits, community care issues and support on social and leisure activities.


  • Money Matters

    From claiming benefits and advice on debts, to our pension calculator, money-saving tips and information on making a will and power of attorney, we've got it covered.

    Find out more

  • Health & Wellbeing

    Get information on age-related health conditions, tips and advice on staying fit and healthy, as well as information on dealing with health services and leaving hospital.

    Find out more

  • Home & care

    Whether you want to remain in your own home, are looking for help with an older relative, weighing up housing options or seeking advice on paying for care, we can help you.

    Find out more

Or you can also pop into one of the following offices

  • Harrogate

    Harrogate Community House,
    46 - 50 East Parade,
    HG1 5RR
    Tel: 01423 502 253
    Opening times: Monday - Friday, 10am - 1pm
  • Northallerton

    33 High Street
    Northallerton DL7 8EE
    Tel: 01609 771624
    Opening times: Monday - Thursday, 10am - 1pm.
  • Ripon

    Community House
    75 Allhallowgate
    Ripon HG4 1LE
    Tel:01765 606 872
    Opening times: Fridays only 10am - 1pm.

Additional information

Please note that our information and advice office work closely with the Department of Work and Pensions and are one of their recognised offices for the authorisation of documentation in relation to benefit claims.

Keep in touch through social media

Have an enquiry

Contact us