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Community Support Worker

Published on 17 December 2020 09:00 AM

We have an exciting opportunity for a creative, inspired, resourceful and team playing individual to join our successful Community and Neighbourhood Support team, to provide support to some of our most vulnerable, lonely and isolated clients through our Independent Living service.

The Independent Living Service provides older people support to reduce isolation and loneliness through our volunteers who offer befriending (Telephone and Face-to-Face). It also includes our Active Befriending service where customers are able to engage in community activities with support from their volunteer.

You will promote the service and recruit older people from health practitioners, social prescribers, social services and the general public.

You will be responsible to identify and match customers with volunteers who share similar interest, hobbies or live experiences. Supporting their relationship to progress from home visits, telephone calls to community engagements.

This post will challenge your creativity and afford you the opportunity to work collaboratively with external partners including statutory and non-statutory organisations. You will support and coach volunteers to inspire customers to build resilience and engage in their local community.

We seek someone with a track record of working with older people in the community or a social care setting, with a solid understanding of health conditions that many older people live with, and the risks and care required to best manage these.

You will monitor and evaluate the service regularly through surveys, questionnaires and 1-2-1 contact with customers in line with funding recruitments.

You will be working alongside our current Community Outreach Officers who run our community groups/activities and Community Support Worker who delivers our Health @ Home service. You will be a good team player, possess excellent communication skills and have a flexible approach to working hours/days.

If you have any questions about this role, or would like an informal discussion, please contact Sam Apeh (Community and Neighbourhood Support Manager), by email sam.apeh@ageuknorwich.org.uk or telephone 01603 496325.

For further details, and to apply, please complete the application form and submit to Natasha Farr Natasha.farr@ageuknorwich.org.uk

This post is funded by National Community Lottery Fund.

We are an equal opportunities employer.

The post is subject to a satisfactory DBS check

Registered charity number 1094623

Closing date for applications January 31st 2021.

Interviews will carried out on an ongoing basis until we find the ideal candidate. Please apply immediately if interested. 

Norwich – £18,540 (Full Time Equivalent) + contributory pension scheme + health scheme. Salary will be pro-rata to hours worked.

Location - Norwich

20 hours/week, flexible working pattern.

View the job description here

Apply here 

Please ensure that you clearly demonstrate how you meet the requirements of the role profile and person specification.  You should provide examples and evidence of your experience that relate to this role; and why this position at Age UK Norwich has interested you.  You may enclose further pages if there is insufficient space on the form. 

Please note that we do not accept CVs. 

For shortlisted candidates, views from referees may be sought before interview. Please indicate if you do not wish this to happen, prior to interview.