Could you spare some time to make later life more rewarding in Norwich?  

Age UK Norwich is dedicated to making later life the best it can be; working to improve the quality of life for older people in Norwich.

Volunteers make a real difference.  

No matter what your time commitment, interest or skills, we will have a project which would benefit from your support. Volunteering is a great way to learn new skills, stay active and make friends! 

Volunteering is good for you. It makes you feel good. And if you feel good, you pass on your positive energy to those you are helping. 

Volunteering with Age UK Norwich gives you the chance to:

• learn new skills and enhance your CV

• share your knowledge

• stay active and involved

• have fun

• socialise and make new friends

• be part of a great team

• meet people who are older and wiser!

• above all, make a difference to people’s lives and your community 

Befriending Service Volunteers:  

Loneliness is a massive issue for people in later life in the UK:

• 3.9 million older people agree the television is their main form of company.

• Loneliness can be as harmful for our health as smoking 15 cigarettes a day. 

We are looking for Befrienders across the city of Norwich for our Befriending service. Can you spare an hour a week to give a lonely older person some company? Do you like chatting and can share an interest or are you happy to reminisce and tell a story? Are you happy to help with a crossword or sit and watch telly together? Hours can be on weekdays, weekends and evenings. Are you reliable, trustworthy and have an empathy of the needs of older people? Befriending provides an older person with a link to the outside world and often acts as a gateway for other services and valuable support. 

The Befriending service is for socially isolated older people as a result of circumstance or are not as active or can leave their own home as easily as they once did and have requested a befriender. A visit contributes enormously to a person’s sense of well-being and the feelings of a purpose and achievement are shared by both the Befriender and service user. Can you spare at least an hour per week or fortnight for a minimum of four months? No previous experience is necessary as full support and training will be given.

We are currently looking to match clients in the following locations: Costessey, Bowthorpe, Thorpe St Andrew, Old Catton and Earlham. 

Role description.          Application form  

Promoting Independence Volunteers:

Could you give up some time to help someone regain confidence by going for a short walk to their local group? Help a person to get to a medical appointment or have the confidence to join a local activity? Could you support someone to improve their health and well-being?  

Promoting Independence is a service designed to support people to become more self-reliant and maintain/regain their independence where possible.  We take referrals from GPs and other healthcare professionals for clients who are looking for help to improve their overall health and wellbeing.  Our Promoting Independence volunteers offer an initial 12 weeks of support for each patient referred. 

The Promoting Independence Coordinator will complete an initial assessment and match the person with a volunteer depending on the person’s goals. The type of support will vary according to the individual needs and wishes of each person but may include helping the person connect to local services or social groups; to attend activities, an art class for example; or to meet with friends. There may also be more specifically health related goals such as support to do exercise, going for a short walk with them for instance; or assistance to attend medical appointments.   

This is a great opportunity to support people in your local community to regain confidence and improve independence. An availability of 1-2hrs per week (flexible times) needed and a commitment to the project of at least 4 months. No specific health/medical knowledge or experience is required.  Full training and support will be given by Age UK Norwich. Travel expenses covered.  

Current referrals to the PI service requiring a volunteer:  

• Lady in Earlham who would like a volunteer to accompany her on  walks to build her stamina and increase her confidence. She would also like someone to accompanying her to our Walk in the Park group at Eaton Park (which is on a Tuesday afternoon once every 6 weeks) until she feels able to attend independently. The group is within walking distance of her property. 
• Lady in Lakenham would like support to attend sport related/ walking activities until she is comfortable to use transport services to continue to attend in the future. 
• Lady in Lakenham would like support and needs encouragement to try local social groups. She may be able to access these with accompaniment by bus. 
• Lady in Hellesdon would like support to attend the Hellesdon community centre on a Friday afternoon, and to walk to the library where she is hoping to resume volunteering in future. This lady is an anxious lady who requires a volunteer who is experienced in managing anxiety and can offer support.

Role description           Application form  

Carers Support Group Volunteer:  

We are looking for volunteers to help the Carer’s Support Worker to run support groups at locations across the city; Bowthorpe, Silver Road, St John’s House and the Assembly House. Responsibilities would include setting up and clearing away the session, welcoming group members and recording attendance. We need a volunteer who is confident and can specifically engage with and support any person’s with a dementia diagnosis at the session through activities such as games, craft or reminiscence material. 

Role description          Application form  

Mobile Me project volunteers:  

Could you help support activities delivered to sheltered housing schemes across the city aimed at promoting an increased participation in exercise? The Mobile Me project led by Active Norfolk has provided equipment and encouraged residents to try activities such as table tennis, bowls and new age kurling over a ten week programme. The exercise is gentle and no previous experience is necessary, full support and training will be given. Volunteers would be required to help with the setting up and clearing away of equipment.  If you think you are able to motivate and encourage residents to continue to use the equipment once a week, we would love to hear from you. This is a fun activity, enjoyed by participants and a rewarding role for volunteers. There are housing schemes taking part in various locations and at various times across the city, so if you have two hours spare and would like to find out more, please get in touch. Current opportunities are at: Violet Elvin Court, Doughty’s Hospital, Ashwell Court and Hayden Court. 

Role description            Application form 

Intergenerational Gardening Club at Mile Cross:

The Intergenerational gardening club is designed to encourage participation of older group members and primary school children in shared gardening activities. This very successful club promotes engagement with nature and the community. The activity promotes both physical exercise and healthy eating. As a volunteer you will motivate and engage children and older group members to participate in activities within their own physical limitations and abilities. The club aims to bring generations together to pass on knowledge, skills and gardening traditions. You will help in planning a gardening programme of activities and maintain the garden during the school holidays. Basic administration skills would be required to record attendance and there is an opportunity to continue to develop and maintain the garden’s Facebook page. If you have an interest in gardening and would love the opportunity to pass your knowledge on to others, please get in touch. 

Role description          Application form 

Fundraising Volunteer Administrator: 

Would you like to help to support the Fundraising Office at Age UK Norwich?  We are a small, local charity responsible for raising income from a variety of sources including local companies. We are looking for someone with good communication and IT skills who enjoys research to support the Fundraising Manager in our London Street office in the city centre.  Ideally available for half a day a week during office hours, you will help us to build up a database to grow our support from corporate partnerships. 

Role description          Application form 

Intergenerational Gardening Club at Marion Road Centre

The Intergenerational gardening club is designed to encourage participation of older group members and primary school children in shared gardening activities. The activity brings generations together to pass on knowledge, skills and gardening traditions. You will be required to assist with setting up activities and clearing up at end of session within the Marion Road Centre garden. Your role will involve motivating and engaging children and older group members to participate in activities within their own physical limitations and abilities. Marion Road Centre particularly welcomes people living with dementia, so some additional training may be required in order to support members of the day service. 

Role Description                     Application Form

Information Assistant Volunteer

The Information, Advice and Welfare Service require volunteers at 60 London Street, NR2 1JX to carry out an initial assessment of the older person’s needs, either via telephone or face to face interviews and to assist in providing information, where they do not require full advice. This volunteer role involves seeing clients across a wide range of enquiry areas, including benefits and debt, employment, housing, community care, family and personal matters and consumer problems.  You will explore the nature of the problem raised by the person, and, where appropriate, their wider circumstances. The role requires you to be able to identify and research information relevant to the user’s situation, drawing on information resources available. You will signpost to other services available and liaise with the Information and Advice Manager and other advisors. You will be required to maintain statistical and case records using manual and electrical systems. You must be willing to undertake induction training and participate in on-going training sessions and meetings as necessary, keeping up-to-date with relevant laws, policies and procedures – locally and nationally.

Role Description            Application Form 

Volunteer Outcomes Collector

The Information, Advice and Welfare Service require volunteers at 60 London Street, NR2 1JX to contact clients who have benefited from using the Age UK Norwich Information and Advice Service and assist them with completing an outcomes questionnaire. You will help to collate data and produce reports in order to

  • help clients attract further support and assistance,
  • help to demonstrate the work that is done by Age UK Norwich and show funders the value we provide to local older people
  • help Age UK Norwich to plan further services and support for older people.

 You must be willing to undertake induction training and participate in on-going training sessions and meetings as necessary for the role.

Role Description             Application 

We frequently advertise new volunteer opportunities so please check out this page on a regular basis. If you would like to discuss volunteering with Age UK Norwich, please get in touch with Gina Brown, Volunteer Coordinator by email: or email: or tel: 01603 397784

Further information