Free, confidential and independent support for those living in a care home and their relatives or carers.

What is the Residents’ Representative Service?

We offer independent support to residents living in a care home and their relatives or carers. We work in partnership with the people we support and will ensure your voice is heard, wishes are respected and rights are upheld.

What do we offer?

  • An independent and confidential service tailored to your needs
  • Support and representation
  • Someone to provide a listening ear and discuss any concerns with
  • Someone independent to speak on your behalf
  • Information to enable you to make informed choices and decisions
  • Information on other agencies and services that can help and signpost or refer you to them
  • Information about GP and community services specifically for older person’s care homes residents

Who is this service for?

Those living in a care home and their relatives or carers.

Which area does this service cover?

  • Nottingham City
  • Broxtowe
  • Nottingham North & East CCG area

How is this service delivered?

In person via:

  • One-to-one sessions
  • Group sessions
  • Residents and relatives meetings

Where is this service delivered?

In the care home

How much does this service cost?


Contact us

For more information or to access this service, please contact:

Nottingham City 

Amy Taylor
t 0115 919 4880

Jo Pritchard
t 0115 919 4877


Rosie Legge
t 0115 919 4876

Nottingham North & East

Charlotte Windle
t 0115 919 4872

Rebecca Hain
t 0115 855 3380

Alternatively, please write to us at:
Residents’ Representative Service
Age UK Notts
The Sybil Levin Centre
577a Nuthall Road