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The Care Home Review Service carries out statutory annual care and support reviews for people living in care homes in Oldham and neighbouring boroughs.

Reviews are carried our regularly on behalf of OMBC and cannot be requested.

Contracted since 2012 by OMBC to carry out statutory annual care and support reviews and to complete the NHS Continuing Health Care Checklist for people living in care homes in Oldham and neighbouring boroughs. The service also supports the local authority Safeguarding and Procurement Teams with a number of unscheduled safeguarding reviews/protection plans for resident where concerns have been reported.

We have established good relationships with other professionals who are directly involved with the resident’s care e.g. district nurses, GPs, clinical leadership, Falls Prevention Team and Mental Health Teams. This has improved knowledge, creates inter-agency working and early resolution of some of the issues arising from reviews.

Reviews are carried out to a high standard covering all aspects of the resident’s needs. We have successfully created a review template to include new directives and details regarding advanced care planning and decisions agreed. This has been well received by OMBC and colleagues from the NHS have adopted this version for their process.

The resident and families are invited to take part in reviews and their input and feedback is extremely important to the process. We try to be flexible and offer evening and weekend appointments where necessary to encourage family participation.

The service manager regularly attends the safeguarding strategy meetings/case conferences when areas of concern have been reported. Our team is integral to this process and are usually then required to carry out unplanned reviews, working alongside the safeguarding leads regarding protection plans for individual residents.

Accessing this service

These reviews are carried out regularly on behalf of OMBC and cannot be requested. If you have any concerns about the wellbeing of someone in care please report it to the Oldham Multi-Agency Safeguarding Hub.


Multi-Agency Safeguarding Hub

Call us 9:00am - 5:00pm: 0161 770 1515

Call us out of hours (Adult Social Care): 0161 770 6936

A triage officer (who is a qualified social worker) will take the information, discuss the case of the person who has been referred with colleagues and decide what course of action needs to be taken to make that person safe.

Further information