For Later Life 2017 programme

10:00 - 10:30

10:30 - 11:40

Morning Plenary

• Chair's welcome - Miriam O'Reilly, TV and radio presenter

• Welcome from Age UK - Tom Wright CBE, Group Chief Executive, Age UK and Age International

• Rt Hon Damian Green MP, Secretary of State for Work and Pensions

• John Cridland CBE, Independent Reviewer of State Pension Age, and former Director General of the Confederation of British Industry

12:00 - 12:50

Parallel Session 2: Helping consumers in vulnerable circumstances

Older people tell us that what they expect as consumres is excellent service, not to be singled out as automatically 'vulnerable' just because of their age. How does a business know if is detecting vulnerability reliably and offering the appropriate support? What are the implications for its operations, customer relationship management and communications?

• Chair: Miaiam O'Reilly, TV and radio presenter
• Sue Lindsay, Director of Customer Policy & Engagement, Wessex Water
• Richard Powley, Head of Safeguarding, Age UK
• Deborah Ho, Senior Manager (Customer Vulnerability and Diversity), Nationwide Building Society

Parallel Session 3: Person-centred care and support in practice

This session will provide an opportunity to hear the latest findings from Age UK’s Personalised Integrated Care Programme. It will also include presentations from Phase 2 and 3 Integrated Care sites covering a commissioning perspective through to the experiences of Personal Independence Co-ordinators working on the front-line and as part of Multi-Disciplinary Teams. The workshop will explore how the Integrated Care model works in a local setting through to the lessons learned on the challenges and barriers of delivering integration.

• Martin Green, Chief Executive, Age UK South Gloucestershire
• Paul Frisby, Partnerships Manager, NHS South Gloucestershire CCG
• Fiona Page, Living Well Co-ordinator, Age UK
• Clare White, Programme Manager, Personalised Independence Programme, Kent, Canterbury and Coastal CCG
• Linda Cowdry, Living Well Service Manager, Age UK Herne Bay

Afternoon Plenary

• Baroness Martha Lane Fox CBE, Founder and Executive Chair of Doteveryone
• Leigh Smyth, Head of Group Digital Inclusion, Lloyds Banking Group
• Baroness Claire Tyler, Chair of the Lords Select Committee on Financial Exclusion

Parallel Session 4: Is more supported housing the answer to social care?

With 1.2 million older people having at least one unmet need for care, and our hospitals full because of the lack of social care, the debate has moved from whether there is a crisis to how to prevent the system from totally collapsing. Meanwhile, there is growing interest in the potential of supported housing to help older people stay fit, well and happy for longer. There is a huge shortage of housing of this kind but the question arises as to whether more of it might make up for the decrepit state of social care. Leading national figures will tease out the issues.

• Chair: Caroline Abrahams, Charity Director, Age UK
• Andrea Sutcliffe, Chief Inspector of Adult Social Care, Care Quality Commission
• Richard Humphries, Assistant Director of Policy, The Kings Fund
• Dame Clare Tickell DBE, Chief Executive, Hanover Housing Association

Parallel Session 5: An ageing workforce: challenge or opportunity?

This session will look at the challenges and opportunities of the UK’s ageing workforce, and hear from businesses and experts from different sectors on how employers can best take advantage of the skills and experience of their employees. Currently about a third of the workforce is aged 50+, which will increase as the State Pension age rises further, making understanding this a crucial issue for all employers.

• Chair: Lawrence Churchill CBE, Chairman of the Pensions Policy Institute and Age UK Trustee
• Andrew Latto, Deputy Director – Work, Welfare & Wellbeing in Later Life, Department for Work and Pensions
• Anne Polding and Dan Stone, Training and HR, Steelite
• Sue Chittock, UK Diversity and Inclusion Consultant, Aviva

Parallel Session 6: Staying sharp to promote wellbeing

Optimising wellbeing in later life depends, among other things, on maintaining good physical and cognitive health. Older people themselves say that staying as fit, well and independent as possible matters a great deal to them. An important part of this is working out what helps and hinders. Researchers are therefore trying better to understand how and why our thinking skills change as we grow older – what factors are behind the changes we might experience and which factors enable us to stay sharper for longer in later life? This session will explore latest evidence on several factors - physical activity, social engagement and sleep. Leading researchers will present findings from international studies and from recent reports from the Global Council on Brain Health.

• Chair: Tom Wright CBE, Group Chief Executive, Age UK and Age International
• Dr Alan Gow, Research Leader and Associate Professor in Psychology, Heriot-Watt University
• Prof. Derk-Jan Dijk, PhD, FRSB,Professor of Sleep and Physiology, University of Surrey