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Over 50s Car Insurance

Car Defaqto

5 Star Car Insurance from £199.70*

*10% of all customers who took out a Comprehensive policy starting July and December 2017 paid £199.70 or less (includes insurance premium tax at the applicable rate).

Lines open Mon - Fri: 8am to 8pm, Sat: 9am to 1pm. Calls may be recorded.
Age UK Car Insurance is administered by Ageas Retail Limited. Brought to you by Age UK Enterprises Limited.

Customer Reviews


Buying Age UK Car Insurance supports Age UK’s charitable work.

We believe that cautious, more experienced drivers should be rewarded with a low-cost policy.

Age UK Car Insurance is designed specifically for the over 50s, and includes comprehensive, third-party fire and theft, and third-party only cover. Plus, with a whole range of added benefits and optional extras available, you can choose a policy that’s right for you, from an award-winning insurer.

Why choose Age UK Over 50s Car Insurance?

  • We have no upper age limits, unlike other providers
  • You can pay monthly at no extra cost (0% APR Representative)
  • There are no admin or cancellation fees to pay
  • You'll have access to a 24-hour accident helpline
  • For comprehensive cover, you'll also receive a guaranteed courtesy car while your vehicle is being repaired by an approved repairer following an incident. If your car is stolen and not recovered, or if your car is uneconomical to repair, we'll even provide a courtesy car for up to 14 days.
  • Award-winning insurer**

And there's more:

  • Protecting your No Claims Discount is included as standard (if you have at least 4 years of proven no claims and have made no more than 1 fault claim in the past 3 years)
  • Our 'Message Relay Service' gives you the option for a friend or relative to be contacted if you have an accident.
  • Permanently fitted audio equipment is protected under comprehensive and third-party fire and theft policies only
  • Our ‘Get You Home Service’ will ensure you arrive home or to your planned destination if your car is not roadworthy after an accident (comprehensive cover only)
  • Unlimited windscreen cover (comprehensive cover only)
  • Optional key protection cover
  • Optional excess protection cover
  • Optional motor legal protection cover; provided by Arc Legal Assistance Limited
  • Motor breakdown cover is also available; provided by Intana Assistance
  • European cover for up to 180 days a year, so that you can make the most of exploring the continent during your retirement years
  • 5 Star Defaqto rated - the highest rating possible
  • Accredited the Feefo Gold Trusted Merchant

Your options when it comes to Car Insurance:

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See how Age UK Car Insurance compares

See how Age UK Car Insurance compares to other providers and find out if you could save money: 

See how Age UK  Over 50s Car Insurance compares to other providers and find out if you could save money: 

See how Age UK Car Insurance compares

Age UK Car Insurance

RIAS

Admiral

AA (non members)

Instalment charge
(APR Representative)
0%
24.0%
21.9%
26.9%

Cancellation fees after cooling off period

£0 £50 £49.50 £30
European cover at no extra cost 180 days 90 days 90 days 90 days

Information sourced on 19 June 2017 for new online policies from Defaqto Matrix.

What your policy will cover

Age UK Car Insurance includes the following features and benefits 

In addition to this summary of cover, please refer to the policy booklet for terms, conditions, limitations and exclusions. Age UK Car Insurance also offers Third-Party Fire & Theft  and Third-Party only cover - terms, conditions, limitations and exclusions for these cover types can be found in the policy booklet

Cover

Comprehensive

Significant limitations

Liabilities to third parties Yes £20,000,000 limit for third party property damage.
Use of your car in European Union Yes Maximum 180 days in any one period of insurance.
Driving a car that does not belong to you Yes. In some circumstances. Cover only applies for the policyholder and if shown on the certificate of motor insurance. Cover is Third Party only.
Accidental or malicious damage to your own car Yes Market value. Subject to excesses. Additional excesses for young or inexperienced drivers. 
Damage to own car by fire or theft Yes Market value. £100 excess.
Audio, navigation, entertainment and telephone equipment Yes Cover only applies to equipment permanently fitted to the car.
Personal belongings Yes Up to £300.
Damaged windows or windscreen Yes £50 replacement excess. Cover is limited to £250 after the deduction of the excess if the approved glassline is not used. If your windscreen can be repaired, your excess will be waived.
Personal accident and road rage Yes Policyholder, spouse and civil partner: death £5,000; loss of sight or limb £5,000.
Medical expenses Yes Up to £500 each person.

Replacement locks

Yes

£100 excess. Up to £500.

Trailer cover Yes Up to £350 if single axle and attached.
Medical emergencies Yes Within 24 hours of emergency occuring.

Significant exclusions

Cover

Significant exclusions and limitations

Loss of or damage to car and personal belongings

• All loss or damage arising from malicious damage, vandalism, fire, theft or attempted theft when no-one is in the car unless all its doors and windows are closed and locked
• All loss or damage arising from malicious damage, vandalism, fire, theft or attempted theft when no-one is in the car unless all keys or devices used to lock the car are removed from it

Loss of or damage to the car

• Extra costs due to parts or replacements not being available in the UK
• Caused by a person known to you taking the car without your permission
• Caused by deception

Driving a car that does not belong to you

• Use outside the UK
• A car registered outside the UK
• If your car is disposed of or damaged beyond economical repair

Audio, navigation, entertainment and telephone equipment

• All loss or damage when no-one is in the car unless all its doors and windows are closed and locked
• All loss or damage when no-one is in the car unless all keys or devices used to lock the car are removed from it

Personal belongings

• Money, business goods and telephones

Damaged windscreen and window glass

• Sun roof and hood mechanisms
• Window and windscreens unless made of glass

Personal accident

• Suicide
• Failure to wear seat belt
• If driving with excess drink/drugs

Trailer cover

• Caravans, trailer tents, horseboxes, vehicle transporters, tipping trailers and food bars
•No cover if unattached

Emergency situations

• Drivers under 25 and inexperienced drivers

 

Download the car insurance policy booklet (PDF 848 KB)

Policy Options and Optional Extras

Motor Legal Protection

  • Provides up to £100,000 of legal costs that can be used in the event of an accident that is not your fault and where a third party can be identified to claim for uninsured losses and personal injuries
  • For any claim to be pursued there must be more than a 50% chance of success
  • Any costs incurred before we appoint a solicitor will not be covered.
Key Protection
  • Within the core motor insurance policy replacement keys and locks following loss or theft of car keys are covered up to £500 and an excess of £100 would be payable. This Key Protection cover also includes other keys, such as home and office. No limit on the number of claims subject to a maximum of £1,500 in the policy year including VAT
  • Lost or stolen keys must be reported to the police and a crime reference number obtained
  • Some claims will require you to pay for the replacement of keys/locks and then seek reimbursement.
Excess Protection
  • Excess Protection will reimburse you the excess you pay following a vehicle theft, fire or fault claim
  • Claims for glass are excluded
  • Excess can only be reimbursed if it's not recoverable from a third party
  • You can make up to 2 claims per policy year subject to a limit of £500 per claim.

How to buy

To get a no-obligation Car Insurance quote designed for the over 50s, please have these details to hand:

Vehicle Details:

  • Registration number
  • Make/Model type
  • Annual mileage - an estimate

Driver/s Details (Main and Additional):

  • Name and Address (including postcode)
  • Date of birth
  • Occupation
  • Type of licence and number of years held
  • Any driving conviction details for the last 5 years for all drivers
  • Any past motor claims by all drivers in the last 5 years
  • No Claims Discount - number of years
  • Policy start date

FAQs

Below are some of the questions often asked by customers. We hope the answers will be helpful to you

Q.1 What are the benefits of opting for over 50s car insurance?
Q.2 Who is eligible for Age UK car insurance and can young drivers be included on the policy?
Q.3 How can I pay?
Q.4 Will i have to pay any additional charges or fees once i have paid the premium?
Q.5 What is 'No Claims Discount'?
Q.6 Can I protect my 'No Claims Discount'?
Q.7 What is Continuous Insurance Enforcement (CIE)?
Q.8 What should I do if I have an accident?
Q.9 Will i get a courtesy car during repairs?
Q.10 Are the repairs guaranteed?
Q.11 Is Motor Legal Protection cover available?
Q.12 Is Motor Breakdown cover available?
Q.13 What if I change my mind and want to cancel my car insurance policy?
Q.14 How do i renew my policy?
Q.15 What about third party insurance?

Q.1 What are the benefits of opting for over 50s car insurance?

A. Over 50s car insurance offers benefits that are designed to meet the needs of older drivers, which may not be offered by other providers. 

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Q.2 Who is eligible for Age UK Car Insurance and can young drivers be included on the policy?

A. Although this insurance is designed with the over 50s in mind, there are no age restrictions. Younger named drivers can be included on the policy, subject to acceptance by the insurer.

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Q.3 How can I pay?

A. You can pay in full by credit or debit card, by cash, cheque or postal order. 

Alternatively, you can pay monthly at no extra cost (0% APR Representative).

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Q.4 Will I have to pay any additional charges or fees once I have paid the premium?

A. Some providers charge ‘hidden admin fees', which can include adjustment, cancellation fees and duplicate document fees. Some providers also charge interest (APR) for paying monthly, as well as an additional 'Direct Debit fee'.

With Age UK Car Insurance there are no hidden admin fees and you can also pay monthly at no extra cost (0% APR Representative). There are also no fees for policy amendments, cancelling your policy or requesting duplicate copies of your policy documents. An additional premium will only be requested if you make any changes that increase your level of risk. An example of this would be 'adding an additional driver. Where the changes amount to less than £10, a request for additional payment will not be made, nor a refund issued.

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Q.5 What is 'No-Claims Discount'?

A. This is a discount on your car insurance premium. You can receive this if you have not made any claims against your policy, or if you have made a claim and your insurer has made a full recovery of costs from the Third Party. This discount grows with time based on the number of years you have been claims free.

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Q.6 Can I protect my 'No-Claims Discount'?

A. You will automatically be given Protected No Claims Discount if you have at least four years No Claims Discount and have not made more than 1 fault claim in the past 3 years. No Claims Discount Protection allows you to have up to two claims in three years without affecting your No Claims Discount. It does not protect the overall price of your insurance policy. The price of your insurance policy may increase following an accident even if you were not at fault. Other factors can also increase the price of your policy.

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Q.7 What is Continuous Insurance Enforcement (CIE)?

A. The Continuous Insurance Enforcement (CIE) legislation was introduced in England, Scotland and Wales to help ensure all motor vehicles are either insured or declared as ‘off road’ using a Statutory Off Road Notice (SORN). If you don’t use your car on the roads, for example, if you keep it in a garage during the winter months, then you will not need to insure your vehicle, but you must inform the Driver and Vehicle Licensing Agency (DVLA) and obtain a SORN. Otherwise you may receive a fine, a court prosecution, or your car may be clamped, seized and disposed.

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Q.8 What should I do if I have an accident?

A. You should call the accident helpline on 0345 601 6687 or +44 2380 621983 if calling from abroad. It’s open 24 hours a day, 365 days a year.

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Q.9 Will i get a courtesy car during repairs?

A. With comprehensive cover, you will be entitled to a courtesy car in the event of an accident, or once the vehicle has been recovered following a theft, whilst repairs are being carried out by an approved Ageas repairer. A courtesy car will also be provided for up to 14 days should your car be stolen or written off. 

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Q.10 Are the repairs guaranteed?

A. All repairs are guaranteed for up to three years, provided that they are carried out by an approved repairer.

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Q.11 Is Motor Legal Protection cover available?

A. You can take out Motor Legal Protection cover, which includes a 24/7 legal helpline, for an extra cost. This is designed to protect you against compensation for personal injury when you are not at fault or to defend a motoring prosecution brought against you. You can also obtain legal advice and assistance to pursue your claim for uninsured losses. This might include your policy excess, loss of earnings, car hire changes or additional travel expenses.

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Q.12 Is Motor Breakdown cover available?

A. You can add Motor Breakdown cover for an additional cost or can buy this separately. This cover is provided by Intana Assistance. You'll be covered for roadside assistance, vehicle recovery, and you're even covered at home if your car won't start. 

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Q.13 What if i change my mind and want to cancel my car insurance policy?

A. If you are not satisfied with your policy you can cancel at any time over the phone or in writing at no additional cost. You will only be charged for the time you have been on cover, unless a claim has been made. If a claim has been made you will need to pay the full annual premium.

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Q.14 How do I renew my policy?

A. We will write to you in good time before your renewal date with the full details of your renewal. If you are paying by direct debit instalments your policy will automatically renew. Should you not wish to renew, you can cancel by phoning us on 0345 128 7915.

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Q.15 What about third party insurance?

A. Third party insurance is the absolute minimum level of cover you are required to have by law before driving a car. Should you have an accident and cause damage or injure another driver their costs will be covered, but you and your car will not be covered. Third-party insurance is not always cheaper than comprehensive and it may cost you more in the long run. 

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Useful documents and information

Here are some useful tips when looking to buy car insurance

  • Third-party insurance is not always cheaper than comprehensive and it may cost you more in the long run. If you are involved in a crash with an uninsured driver and if you are unable to prove the other party is liable for the crash you would end up paying the repair bill for your vehicle.
  • Always contact the DVLA and your motor insurance company if you develop any medical conditions that could impair your ability to drive. Otherwise you may find yourself not insured and facing a fine.
  • Spread the cost of your insurance policy with Age UK Car Insurance by paying monthly at no extra cost (0% APR Representative).

  

Product Literature

Car Insurance Policy Document

Car Insurance Policy Summary

Motor Legal Protection Policy Document

Motor Legal Protection Policy Summary

Key Protection Policy Document

Key Protection Policy Summary

Excess Protection Policy Document

Excess Protection Policy Summary

 

 

For more information

Get a quote today

0800 389 7809† 0800 389 7809†

Lines open: Mon-Fri 8am-8pm | Sat: 9am-1pm. Calls may be recorded

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Find out more about Age UK Car Insurance

Not all Age UKs/Concerns offer all products. Please check (by calling your local office) before arranging a visit.

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Age UK Car Insurance is administered by Ageas Retail Limited and provided by Ageas Insurance Limited.^

Age UK Motor Breakdown Insurance is provided by Intana Assistance. Brought to you by Age UK Enterprises Limited.

Age UK Enterprises are always committed to providing good customer service. If you buy a product from Age UK Enterprises, you may be contacted by our partners Feefo on our behalf to find out about your buying experience.

* 10% of all new customers who took out a Comprehensive policy starting between July 2017 and December 2017 paid £199.70 or less (includes insurance premium tax at the applicable rate). The premium you pay will depend on individual circumstances, the cover chosen and optional extras selected.

† If you call the 0800 number, you may be dealing with either an Age UK/Age Concern office or Ageas Retail Limited.

** Ageas Insurance Limited (the main insurer) – Winner of the Personal Lines Insurer of the Year, Insurance Times Awards 2016.

*** Comprehensive cover only.

^ Within 12 months this will be provided by a limited panel of insurers, details are available on request.

Age UK Enterprises Limited is a commercial arm of Age UK (registered charity number 1128267) and donates its net profits to Age UK.
Age UK Insurance is arranged by Age UK Enterprises Limited and arranged and administered by Ageas Retail Limited, who are both authorised and regulated by the Financial Conduct Authority. Ageas Retail Limited is a sister company of Ageas Insurance Limited.
Ageas Retail Limited Register office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Registered in England and Wales 1324965. FS Register number: 312468.
Age UK Enterprises Limited Registered office: Tavis House, 1-6 Tavistock Square, London, WC1H 9NA. Registered in England and Wales 3156159. FS Register number: 311438.

 

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