With local hospitals at full capacity and the pressure on the health system increasing, Age UK Richmond upon Thames has been working hard to alleviate bed-blocking, saving more than 110 bed days in less than 6 months. 

Over the course of the past 18 months, Age UK Richmond’s Nightingale Service has been addressing the problem of bed-blocking by supporting older people to leave hospital and recuperate at home. They have been working alongside staff teams within Kingston, West Middlesex and Teddington Memorial Hospitals to ensure people can return home as soon as they are able to. The service has already made a massive impact.

With bed-blocking being a crucial issue, it’s not surprising the Nightingale Service received over 1,800 requests for support in the past year, ranging from providing transport to emergency shopping or help with claiming benefits. It is estimated that the charity saved the NHS more than 110 bed days in less than 6 months last year by fitting key safes and adapting the home environment to enable the patient to return home quickly and safely. This has also saved the NHS almost £0.25 million to date.   

The service has undoubtedly met an unmet need and with the overwhelming success of it so far, Age UK Richmond anticipates they will be even more inundated with requests for support over the next year. They are grateful to have been supported by joint funding from Richmond Council, Richmond CCG and RPLC to deliver the service to date.

With the NHS under immense pressure, it is now even more critical that the charity continues to build on this service and support local older residents.


For further information please contact:


Stephanie Mackenzie

Marketing Co-ordinator


020 8878 3625